[Hiring] Senior Manager of AI Engineering @Talkiatry

Role Description

Talkiatry is seeking a Senior Manager of AI Engineering to drive AI innovations that make high quality mental healthcare more accessible. In this role, you’ll be the founding member of our AI technical team, defining and executing its roadmap, and lead cross-functional efforts spanning engineering, clinical, compliance, and product teams.

You will:

• Define and lead the AI roadmap across experimentation, model evaluation, deployment, and iteration.
• Architect systems to support safe and scalable LLM interactions—including prompt chaining, memory retention, and RAG pipelines.
• Develop strategies for model selection (e.g., Azure OpenAI, AWS Bedrock, open-source) and cost-effective inference at scale.
• Design and implement experiments to evaluate the efficacy, safety, and impact of AI innovations.
• Build and scale a high-performing AI team across machine learning, data science, MLOps, and backend infrastructure.
• Serve as the AI technical authority in conversations with external vendors, cloud partners, compliance officers, and executive stakeholders.
• Partner with legal and clinical teams to ensure HIPAA compliance, BAA alignment, and safe handling of sensitive patient data.

Qualifications

• 5+ years of experience in AI/ML roles, with at least 3 years leading cross-functional teams including engineering, product, and research.
• A successful track record of shipping production-grade AI systems—ideally in healthcare, mental health, or another mission-critical domain.
• Deep technical fluency in LLMs, retrieval systems, and safe interaction design—with an ability to lead architectural decisions and implementation.
• Experience building or managing AI teams from 0→1, with a strong recruiting eye and mentorship skills.
• Familiarity with ethical AI, including red-teaming, bias mitigation, explainability, and escalation protocols for risky outputs.
• Strong understanding of healthcare compliance (e.g., HIPAA, PHI), including how to architect systems with auditability and patient safety in mind.
• A pragmatic approach to experimentation and iteration—balancing cutting-edge AI with operational feasibility and clinical guardrails.
• Exceptional communication skills—you can convey technical decisions to both engineers and executives, and lead strategic conversations with confidence.

Requirements

• Expert in large language models (OpenAI, Anthropic, Mistral, etc.), including fine-tuning, prompt engineering, embeddings, and context window optimization.
• Hands-on experience with RAG frameworks, vector databases (Pinecone, FAISS, Redis), and memory architectures.
• Strong programming background in Python and ML stack (PyTorch, HuggingFace Transformers, LangChain, Weights & Biases).
• Proficiency with cloud platforms (AWS, Azure), containerization (Docker, Kubernetes), and orchestration tools (Airflow, FastAPI, etc.).
• Deep familiarity with model evaluation frameworks—automated and human-in-the-loop—for conversation safety, empathy, and hallucination detection.

Benefits

• Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care.
• Collaborative environment: be part of building something from the ground up at a fast-paced startup.
• Flexible location: work where you want to, either remotely across the U.S. or from our HQ in NYC.
• Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
• Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands.
• It all comes back to care: we’re a mental health company, and we put our team’s well-being first.