[Hiring] Senior AI Software Engineer @ABC Financial Services

Role Description

ABC Fitness is building AI enabled product experiences that help fitness operators move faster, make better decisions, and create better outcomes for their customers and members. As Senior Software Engineer, AI Product Incubation, you will join a new Poland-based embedded product squad focused on bringing new AI capabilities from idea to market.

This is a product engineering role, not an AI research or platform role. You will build on top of ABC’s existing AI platform services, including our gateway, evaluation framework, retrieval patterns, and guardrails, so your focus can stay close to the customer problem, the product experience, and the measurable outcome.

You will report to an Engineering Leader and partner closely with Product, Design, Data, AI platform, and other engineering teams to ship AI-enabled features that are useful, measurable and commercially ready.

What You'll Do

• Build customer-facing AI product capabilities from early concept through production release, usage measurement, and iteration.
• Turn ambiguous product opportunities into small, testable slices that can be validated with real users, real data, or real customer workflows.
• Partner with Product and Design to define what “good enough” means for AI-enabled experiences based on user need, workflow risk, and customer impact.
• Use existing AI platform capabilities, including retrieval, evaluation, guardrails, prompts, models, and observability, to deliver reliable product experiences without owning the platform itself.
• Ship features behind flags, monitor early usage and quality signals, and improve the product based on what customers actually do.
• Design graceful failure paths for moments when AI output is wrong, slow, incomplete, or unavailable.
• Use AI-assisted development tools responsibly to increase speed while reviewing, testing, and owning the code you ship.
• Support production readiness, operational follow-through, and incident learning for the capabilities you deliver.

Requirements

• Experience shipping customer-facing software products to real users in a production environment.
• Hands-on experience building or contributing to AI-enabled product features, not only demos, proofs of concept, internal tools, or prompt experiments.
• Strong product judgment: you can connect technical decisions to user value, adoption, trust, and business outcomes.
• Comfort working with probabilistic systems, including defining quality expectations, evaluating outputs, understanding failure modes, and making risk-based launch decisions.
• Strong software engineering fundamentals, including clean code, code review, automated testing, observability, CI/CD, and production ownership.
• Ability to work effectively in a new, fast-moving product squad with ambiguity, short feedback loops, and evolving priorities.
• Strong cross-functional collaboration with Product, Design, Data, Security, AI platform, and customer-facing teams.
• Accountability for outcomes beyond launch, including adoption signals, reliability, customer feedback, and whether a feature should be improved, paused, or retired.

What's Great to Have

• Experience building AI-enabled workflows in SaaS, vertical software, fintech, payments, customer operations, sales automation, scheduling, retention, or member engagement.
• Experience with retrieval-augmented generation, LLM evaluation, prompt iteration, model selection, or AI observability.
• Experience instrumenting product usage and quality metrics for new features.
• Experience working in distributed, async product engineering teams.
• Familiarity with responsible AI practices, including human review, permissions, privacy, auditability, and user trust.

Benefits

• Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset.
• Time Off – with our open PTO policy, you pick when you want time off when it’s best for you!
• Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam.
• Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws!
• Fitness Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement.
• Discounts – access to discounts with our partners, such as Dell, Microsoft & many more.
• Medical/Dental/Vision coverage.
• EAP – we get you help when you need it. Period.
• Calm App +4 – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16.
• And more! – so many benefits we couldn’t even fit them all here!