[Hiring] Senior AI Prompt Writer @SitusAMC

Role Description

This role is responsible for the development and execution of AI-driven solutions within the residential real estate division. Key responsibilities include:

• Crafting sophisticated prompts and overseeing the design of advanced agents to enhance operational efficiency, optimize customer engagement, and drive the division’s digital transformation.
• Serving as a Subject Matter Expert (SME) for others on the delivery team.
• Collaborating closely with both technical and business teams to ensure accurate, scalable, and compliant AI solution decisions.
• Translating complex business needs into actionable AI use cases.
• Developing and reviewing test plans, leading quality assurance, volume, and bias testing to ensure reliability and ethical integrity of AI models and processes.
• Creating, maintaining, and instructing training, with support from the Training Department.

Qualifications

• Bachelor's degree in a relevant field (such as Business, Computer Science, or Engineering) or equivalent combination of education and experience.
• Minimum of 6+ years of industry and/or relevant experience, typically with 1+ years in a Senior Associate level role or external equivalent.
• Strategic mindset with the ability to align product decisions with organizational strategy.
• Excellent communication skills.
• Previous experience as a subject matter expert or trainer embedded in a delivery team.
• Strong analytical skills.
• Knowledge of Agile methodologies and their application in product or service development.
• Ability to collaborate effectively with cross-functional teams and stakeholders.
• Real estate experience preferred, but not required.
• A strong commitment to integrity, professionalism, and SitusAMC’s guiding principles.

Requirements

• Develop AI solutions by creating sophisticated agents and prompts, ensuring seamless integration with existing residential real estate systems and operational processes.
• Ensure AI models and solutions are built with scalability, reliability, and compliance in mind, addressing ethical AI concerns and industry regulations.
• Ensure AI development follows SitusAMC standard processes and procedures.
• Serve as a primary contact for delivery team questions; provide guidance on best practices, troubleshooting, and issue resolution.
• Assist in defining and refining acceptance criteria and success measures for backlog tickets to ensure clarity, testability, and alignment to expected outcomes.
• Perform quality assurance (QA) reviews of delivery team work; identify trends, document findings, and recommend corrective actions and process improvements.
• Serve as a designated back-up for the VP during absences or as assigned; ensure continuity of operations and timely communication with stakeholders.
• Represent team standards and processes in meetings and working sessions; ensure guidance and decisions are documented and communicated to the team.
• Coordinate with the VP, stakeholders, and relevant partner teams to support project planning, execution, and end-to-end testing.
• Execute high-impact AI use cases in areas such as automation of existing services and products, predictive analytics, customer engagement, and operational efficiency.
• Maintain and continuously improve delivery team training documentation, job aids, and process references.
• Plan and execute onboarding and ongoing training for the delivery team, ensuring consistent understanding of standards, workflows, and quality expectations.
• Partner with the Training department to design and launch formal training curricula when appropriate; gather requirements, validate content accuracy, and support rollout and adoption.
• Other activities as may be assigned by your manager.

Benefits

• Annual full-time base salary range: $100,000.00 - $130,000.00.
• Specific compensation determined through interviews and a review of relevant education, experience, training, skills, geographic location, and alignment with market data.
• Potential eligibility for a discretionary bonus as determined by bonus program guidelines, position eligibility, and SitusAMC Senior Management approval.
• PTO and paid holidays, terms set forth in the program policies.
• Eligibility to participate in various benefit plans, including medical, dental, vision, life, disability insurance, and 401K, in accordance with the terms of the applicable plans.