[Hiring] Senior AI/ML Software Engineer @Duck Creek Technologies

Role Description

The Senior AI/ML Software Engineer at Duck Creek Technologies is a high-impact technical leadership role responsible for providing deep expertise and strategic direction in the development of advanced software solutions for the insurance technology sector. This position focuses on technical innovation, architectural excellence, and the delivery of complex intelligent systems.

• Serve as the technical lead for large-scale, complex software projects, ensuring architectural integrity, scalability, and performance.
• Provide expert guidance on software design, architecture, and implementation strategies to ensure alignment with business and technical objectives.
• Drive technical innovation and evaluate emerging technologies to integrate into the development ecosystem.
• Lead the design and development of key system components, frameworks, and services that form the foundation of Duck Creek’s product offerings.
• Collaborate with Product Management, Quality Assurance, and other Engineering teams to deliver high-quality, on-time software solutions.
• Influence technical roadmaps and make architectural decisions that support long-term scalability and maintainability.
• Ensure adherence to software development best practices, including coding standards, testing, security, and performance optimization.
• Partner with engineering teams across the organization to solve complex technical challenges and drive engineering excellence.
• Conduct design reviews, code reviews, and provide constructive feedback to engineering teams.
• Develop and maintain detailed technical documentation that supports the engineering teams in delivering solutions efficiently.
• Work closely with DevOps to ensure continuous integration and deployment pipelines are optimized for fast and reliable software delivery.
• Act as a thought leader within the engineering organization, contributing to technical discussions, knowledge sharing, and fostering a culture of technical excellence.

Qualifications

• Bachelor’s or Master’s Degree and/or equivalent experience relevant to functional area.
• 6+ years software development experience with 3+ years of technical leadership experience.
• Extensive experience of developing highly available and elastically scalable cloud services in .NET.
• Proficient in Python programming and exposure to machine learning development using libraries such as PyTorch, scikit-learn, and pandas.

Requirements

• Extensive experience with software architecture, design patterns, and microservices.
• Expertise in cloud computing platforms such as Azure, AWS, or Google Cloud.
• Strong technical leadership experience on large-scale projects in a global organization.
• Experience with cloud-native architectures, containerization, and orchestration technologies (e.g., Kubernetes, Docker).
• In-depth understanding of modern software development methodologies, including Agile, Scrum, and DevOps practices.
• Proficiency in software development tools, such as Jira, Git, and CI/CD pipelines.
• Knowledge of software architecture principles, including microservices, APIs, and containerization.
• Proficiency in managing complex software development projects with competing priorities and deadlines.
• Excellent communication skills, both written and verbal, with the ability to convey complex technical concepts to non-technical stakeholders.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Ability to foster a collaborative, high-performing engineering culture.
• Commitment to continuous improvement, innovation, and process optimization.
• Ability to manage conflict and resolve complex team dynamics.
• Strategic thinking with a focus on long-term planning and aligning engineering efforts with business goals.
• High emotional intelligence and ability to manage diverse teams effectively.
• Ability to operate in a fast-paced, dynamic environment with changing priorities.

Benefits

• Flexible work environment
• Medical, dental, vision, life and disability insurance
• 401(k) Retirement Plan
• Flexible Spending & Health Savings Account
• Paid holidays, vacation, and volunteer time
• Employee assistance program and other benefits