[Hiring] Senior AI Engineer @Pair Team

Role Description

As a Senior AI Engineer, you will help design and build the architecture that enables this evolution, translating complex care processes into reliable, production-grade AI systems in close partnership with product and domain experts.

What You’ll Do

• Contribute to the design and evolution of agentic systems that participate directly in care delivery, helping coordinate care, engage patients, and execute meaningful portions of care workflows.
• Define and build architectural patterns for agent reasoning, tool use, memory, and human-in-the-loop collaboration.
• Develop both reusable platform capabilities and product-facing implementations, balancing long-term architecture with rapid iteration.
• Own complex problem spaces end-to-end — from system design and implementation through observability, evaluation, and continuous improvement in production.
• Partner closely with product managers, operators, and domain experts to translate complex real-world processes into reliable agent behavior.
• Establish standards and best practices for agent evaluation, safety, and operational reliability as these systems evolve toward greater autonomy.

Qualifications

• 4+ years of experience building and shipping production software systems.
• Proven experience building multi-agent or agent-driven systems in production and real-world operational ownership (beyond simple LLM workflows).
• Hands-on experience with modern agent ecosystems, including frameworks (e.g., LangGraph, Mastra, Claude Agents SDK), observability/evals tooling (e.g., Langfuse, LangSmith, Braintrust), MCP implementations, and leading AI SDKs (e.g., OpenAI, Anthropic).
• Strong systems and backend architecture fundamentals, with experience designing scalable, reliable systems and handling infrastructure, performance, failure modes, cost, and deployment concerns.
• Clear agentic evaluation mindset, including automated evals, simulation-based testing, regression frameworks, metrics design, and continuous improvement loops.
• AI-native builder with high velocity and ownership, demonstrating intellectual curiosity, rapid adoption of new tools, bias to action, and the ability to drive ambiguous problems from concept to production.
• Strong cross-functional collaborator and communicator, able to partner with Product, Operations, and domain experts to deliver end-to-end systems with measurable real-world impact.

Requirements

• Systems-Oriented Technical Thinker: You think in systems, not features. You make strong architectural decisions, navigate trade-offs effectively, and help shape technical direction on initiatives.
• Applied Agentic AI Builder: You’ve built production agentic AI systems that perform meaningful work. You understand agent behavior, tool orchestration, stateful workflows, and the realities of operating AI systems in production.
• Product-Minded Engineer: You work closely with product managers and domain experts to define problems and translate ambiguity into clear technical solutions. You care about outcomes, not just implementation.
• Strong Judgment in Ambiguity: You’re comfortable operating in evolving problem spaces, balancing experimentation with reliability and knowing when to prioritize speed versus long-term investment.
• Data & Evaluation Driven: You use metrics, evaluation frameworks, and operational feedback to guide decisions and continuously improve system performance.

Nice to Have (Not Required)

• Experience building conversational or voice-driven systems (e.g., speech pipelines, telephony integrations, or real-time conversational workflows).
• Experience working in healthcare or other regulated or high-stakes domains.

Benefits

• Competitive salary: $170,000 - 200,000
• Equity compensation package
• Flexible vacation policy – take the time you need to recharge
• Comprehensive medical, dental, and vision coverage
• 401(k)
• 100% company-sponsored short and long-term disability and life insurance
• Subsidized backup childcare and caregiver supports through Wellthy
• Work entirely from the comfort of your own home
• Monthly $100 work from home expense stipend
• We provide the equipment needed for the role
• Opportunity for rapid career progression with plenty of room for personal growth!
• Travel reimbursements for any company retreats or leadership offsites