[Hiring] Manager, Risk Management - AI Transformation @Circle

Role Description

As Manager, GRM AI Transformation, you will help lead the reinvention of how Circle’s Global Risk Management (GRM) organization operates — moving it from today’s manually intensive processes to an AI-native operating model in which intelligent agents run core workflows end to end, and people focus on judgment, oversight, and the highest-stakes decisions. Reporting to the leader of GRM’s AI transformation, you will partner with process owners across compliance, financial crime, security, financial risk, and enterprise risk to define an ambitious vision for every process, challenge long-held assumptions about how the work must be done, and translate that vision into a portfolio of AI applications and reusable capabilities that scale across the organization. This role sits at the intersection of business process transformation, risk management, and applied AI.

• Drive change management and the mindset shifts it requires.
• Stand up the shared building blocks and guardrails that make AI safe and responsible.
• Coordinate closely with Circle’s central AI team and AI leaders across the company to advance an enterprise-wide transformation.
• Success means a GRM that decouples business growth from headcount, moves at machine speed, and preserves the risk-management discipline and controls that Circle’s customers, regulators, and markets rely on.

Qualifications

• 7+ years of experience in business process transformation, operational excellence, management consulting, product/program management, or a related discipline.
• A demonstrated ability to reimagine and optimize complex business processes.
• Strong working fluency with modern AI, including generative AI and agentic / AI-native concepts.
• Experience driving cross-functional initiatives end to end.
• Excellent facilitation and stakeholder-management skills.
• Exposure to risk management, compliance, financial crime, security, or another regulated, control-oriented domain.
• Strong program and portfolio management skills.
• A builder’s mindset and comfort operating in ambiguity.
• Excellent communication skills.
• A strong sense of responsibility for doing things the right way.

Requirements

• Experience in financial services, fintech, crypto / digital assets, or another regulated environment.
• Hands-on experience building or configuring AI solutions using modern low-code / no-code or AI development tools.
• Experience partnering with central or shared AI, data, or platform teams.
• Familiarity with AI governance and responsible-AI frameworks.
• Background in management consulting, transformation, or operational excellence.
• Certification or formal training in project / program management, change management, or process improvement.

Benefits

• Base Pay Range: $157,500 - $205,000.
• Consideration of a wide variety of elements when crafting compensation packages.

Company Description

Circle is on a mission to create an inclusive financial future, with transparency at our core. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Additionally, Circle participates in the E-Verify Program in certain locations, as required by law.

Should you require accommodations or assistance in our interview process because of a disability, please reach out to [email protected] for support.