[Hiring] Lead AI Engagement Specialist @QAD, Inc.

Role Description

The Lead AI Engagement Specialist owns a portfolio of AI workflows within one or more business functions, end to end. You will:

• Identify where AI genuinely changes how the work is done.
• Redesign that work.
• Write the PRD.
• Drive the build with the architect and engineers.
• Land the adoption.
• Manage the performance of the agents in production as a product you are accountable for.

This is a product and transformation role, not a business analysis role. You will:

• Own a roadmap.
• Write specifications precise enough to build from.
• Make scope calls.
• Be measured on realised value rather than on delivered documentation.

If a workflow does not clear its quality bar or nobody uses it, that is your problem to solve, not to report.

Qualifications

• 7+ years in product management, business or digital transformation, operations strategy, or top-tier consulting.
• Demonstrable ownership of product specifications or PRDs that engineering teams built from.
• Strong process redesign capability.
• Business case and value modelling experience.
• Data literacy: able to interrogate data, work with BI tooling, and define and track metrics.
• Working fluency in current AI systems.
• Change management and adoption experience with real end users.
• Strong influence at senior levels without formal authority.
• Excellent written communication.
• Deep functional expertise in the business function this opening covers.

Requirements

• Credibility with practitioners and leaders inside the function from the first week.
• Enterprise B2B SaaS experience (strongly preferred).
• Manufacturing, supply chain or ERP domain knowledge (strongly preferred).
• Experience deploying AI or automation into production.
• Experience operating across multiple regions and time zones.
• Experience working alongside system integrators or external delivery partners.

Benefits

• Programs that help you strike a healthy work-life balance.
• Opportunity to join a growing business, launching into its next phase of expansion and transformation.
• Collaborative culture of smart and hard-working people.
• An atmosphere of growth and opportunity.
• Compensation packages based on experience and desired skill set.