[Hiring] Forward Deployed Engineer @Sora Union

Role Description

Sora Union is seeking a Forward Deployed Engineer to join our growing team, where you will act as an internal entrepreneur, driving AI initiatives from ideation to production both internally and for our customers.

As a FDE, you will work closely with the Engineering, Product/Brand Design, and QA teams. You'll be responsible for:

• Customer-Facing AI Solutions: Act as the primary technical partner for customers, translating operational needs into production-grade AI experiences.
• End-to-End Implementation: Own projects entirely, from data cleaning and prototyping to full deployment, monitoring, and debugging in customer environments.
• Performance Optimization: Implement model compression, quantization, and efficient serving techniques to meet strict latency and throughput requirements for customer-facing applications.
• Advanced Prompt Engineering & LLM Customization: Develop sophisticated prompt chaining, self-correction mechanisms, and context management strategies (e.g., using RAG architectures) to enhance LLM application performance and accuracy.

Qualifications

• AI/FDE Development Experience: 3+ years of experience building and deploying production-level AI/ML models.
• MLOps Tooling: Hands-on experience with MLOps platforms and tools such as MLflow, Kubeflow, or Weights & Biases for experiment tracking and model registry.
• Technical Proficiency: Strong expertise in Python and deep learning frameworks (TensorFlow, PyTorch), along with experience in LLM orchestration frameworks (e.g., LangChain, LlamaIndex).
• Data Engineering/API Skills: Proven ability to build and maintain high-performance, low-latency RESTful APIs (e.g., using FastAPI or Flask) for serving models, and strong proficiency in SQL/NoSQL databases for data integration.
• Customer-Facing Experience: Proven ability to work directly with stakeholders to define requirements and deliver value, ideally in a consulting or specialized engineering role.
• Deployment Expertise: Experience containerizing models (Docker) and deploying to cloud environments (AWS, GCP, or Azure).
• Entrepreneurial Mindset: Ability to thrive in a fast-paced environment, taking initiative to solve ambiguous problems.

Benefits

• Commitment to creating and fostering a diverse team.
• Encouragement for people from underrepresented backgrounds and all walks of life to apply.
• Provision of reasonable accommodations to all applicants throughout the application process.