[Hiring] ECMS/Records Systems Integration and AI Support @Bechtel Corporation

Role Description

The ECMS / Records Systems Support Specialist provides technical, operational, and process support for enterprise document and records management platforms used to manage Bechtel business records throughout their lifecycle. The position supports:

• Archive content management
• Electronic document management
• System configuration
• Reporting
• User access
• Search performance
• Data migration
• Application integrations
• Records disposition
• Related automation and artificial intelligence initiatives

The role works closely with:

• Document, Records, and Information Management leadership
• Records Managers
• Project and functional stakeholders
• IS&T
• Vendors
• System users

To ensure systems remain effective, compliant, secure, integrated, and aligned with business needs.

Qualifications

• Bachelor's degree (or international equivalent) and 10-13 years of relevant experience or 14-17 years of relevant work experience

Requirements

• Experience supporting enterprise content management, electronic document management, records management, business systems, or information governance environments
• Experience with DocFinity, Documentum/OpenText, Oracle database-supported applications, Aconex integrations, records repositories, reporting tools, AI-enabled information management capabilities, system integrations, and content migration initiatives
• Experience working in a regulated, project-driven, engineering, construction, nuclear, government, or infrastructure environment

Benefits

• Robust benefits to ensure our people thrive
• Programs to enhance our culture
• Time to recharge

Major Responsibilities

• Provide day-to-day support for enterprise document management and archive content management systems, including DocFinity, Documentum/OpenText-related tools, InfoWorks, Aconex-related exchanges, and related integrations
• Support records management processes for storage, retrieval, archiving, retention, disposition, destruction, and certificate package management
• Maintain and enhance saved searches, dashboards, reports, user-access reports, and metrics that support governance, compliance, audit readiness, and management visibility
• Assist with system configuration, troubleshooting, testing, upgrades, vendor support coordination, and issue resolution for records and document management platforms
• Plan, coordinate, and execute electronic records and content migrations, including migration strategy, source-system assessment, repository inventory, metadata mapping, data validation, cutover planning, reconciliation, exception handling, and post-migration verification
• Manage application integration needs for records and document management platforms, including coordination of interface requirements, data exchange processes, API-enabled capabilities, integration testing, error monitoring, dependency tracking, and support for connected business applications
• Identify, evaluate, and help implement practical AI-enabled capabilities that improve document classification, metadata enrichment, search, retrieval, duplicate detection, retention support, records review, reporting, and user productivity while maintaining appropriate governance, security, and human oversight
• Coordinate with Records Managers, project teams, functional departments, IS&T, database administrators, application owners, vendors, and business stakeholders to resolve system and process issues
• Support development and refinement of procedures, guides, job aids, training materials, and user communications related to records systems, AI-enabled capabilities, integrations, migrations, and document management processes
• Participate in continuous improvement efforts, including performance optimization, reporting enhancements, AI/API opportunities, automation of records management activities, integration reliability, and migration lessons learned
• Support vendor meetings, user conferences, product roadmap discussions, renewal planning, integration planning, AI capability evaluation, and assessment of licensing or support impacts
• Assist leadership with meeting preparation, agendas, demos, status updates, action tracking, migration readiness reviews, integration checkpoints, and follow-up activities related to document and records systems

Required Knowledge and Skills

• Working knowledge of enterprise document management systems, archive content management systems, metadata, indexing, retention controls, and records lifecycle concepts
• Understanding of records retention, destruction, legal hold considerations, information classification, access control, and audit support practices
• Ability to develop and troubleshoot saved searches, dashboards, reports, data extracts, and system queries in support of operational and management needs
• Knowledge of application integration concepts, including interface requirements, APIs, data exchange patterns, integration testing, error handling, monitoring, and coordination across dependent systems
• Knowledge of migration planning and execution practices, including source-system assessment, data profiling, mapping, transformation, validation, reconciliation, cutover planning, and post-migration support
• Working awareness of AI use cases for document, records, and information management, including document classification, metadata extraction, semantic search, summarization, analytics, and workflow automation
• Ability to evaluate AI-enabled tools responsibly, with attention to data protection, records governance, auditability, accuracy, transparency, security, and appropriate human review
• Strong analytical skills with the ability to investigate system behavior, identify root causes, document issues, and coordinate corrective actions
• Ability to translate business requirements into system, reporting, workflow, integration, AI, automation, and process improvement recommendations
• Strong written and verbal communication skills, including the ability to prepare agendas, status updates, procedures, job aids, and user guidance
• Ability to work collaboratively with technical teams, Records Managers, vendors, and business users across multiple organizations
• High attention to detail and commitment to compliance, data integrity, security, and controlled information handling