[Hiring] Director Associate Information Security @Mercury Insurance Services

Role Description

Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2026!

We are seeking an Associate Director, DevSecOps Security Operations Center (SOC). This role will lead our information security monitoring and response posture through 24x7x365 monitoring, detection, and response. You will drive our DevSecOps Security Operations Center — built on low-false-positive alerting, automated response, and AI — to the next level of maturity.

The ideal candidate is experienced with anticipating threats, enhancing advanced prevention capabilities, and leveraging deep expertise in data, tooling, integrations, and team development to stay ahead of evolving risks. This role requires a strong people leader that also has experience leading Managed Security Service Providers (MSSP), Managed Data Detection & Response (MDDR), and Endpoint Detection & Response (EDR) teams. You will lead your security services using a distributed model under consolidated leadership.

If you work and think at this next level of security leadership, we want to hear from you.

Qualifications

• Bachelor of Science Degree in Information Technology or equivalent professional experience.
• CISSP certification or equivalent is highly desirable.
• SANS certifications or equivalent are desirable.
• CISA or additional security certifications are desirable.
• Minimum: 22 - 25+ years of work experience in multiple fields of Information Technology with an emphasis on Information Security.
• 12+ years of this experience, directly in the Information Security field.
• 5+ years experience in a leadership/management role directly leading people.
• Preferred: Available to be on-call in support of leading a 24x7x365 SOC environment.
• Working experience with Intrusion Detection, Firewall Monitoring, System Monitoring.
• Working experience and ability to conduct application/system Penetration Testing/OWASP using industry standard tools.
• Extensive knowledge of Security Policy, Standards, Guidelines, and Process Development.
• Detailed knowledge of secure architectures and their design.

Requirements

• Experience in a Commander role in security Incident Response processes.
• Detailed knowledge of web application development (Java, .Net, Secure configurations).
• Working experience collaborating with development teams to understand and remediate application security vulnerabilities.
• Working experience and ability to conduct network vulnerability testing and remediation.
• Working experience and ability to conduct Threat Analysis.
• Strong knowledge of Virus, Worms and Other Malware (Prevention/Detection) and Incident Response.
• Strong knowledge of Encryption / Tokenization / Key Management.
• Strong knowledge of access control technologies.
• Excellent knowledge of Operating systems and platforms (UNIX, Windows, Virtualization, etc.).
• Working knowledge of network security (Routing, switching, TCP/IP, DNS, Architecture, WLAN).
• Working knowledge of state privacy laws and the PCI DSS.
• Ability to work with all levels of personnel within the IT department and departments external to IT, in a dynamic and challenging environment.
• Must consistently maintain a professional demeanor/attitude with all levels of management, employees, customers, and vendors to accomplish organizational goals.
• Ability to communicate complicated concepts to both management and technical staff and thrive in a cross-functional matrix environment.
• Must be self-motivated and capable of working with minimal supervision and/or direction, and proactively manages their own workload.
• Must be accountable and take direction from supervisor, follow work rules, and keep required work schedules.
• Well-balanced interpersonal skills are required.
• Knowledge of security technologies and their alignment into compliance controls.

Benefits

• Competitive compensation
• Flexibility to work from anywhere in the United States for most positions
• Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
• Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
• Medical, dental, vision, life, and pet insurance
• 401 (k) retirement savings plan with company match
• Engaging work environment
• Promotional opportunities
• Education assistance
• Professional and personal development opportunities
• Company recognition program
• Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more