[Hiring] Director, Applied AI & Analytics Engineering @Carrum Health

Role Description

We are adding a Director, Applied AI & Analytics Engineering to be a senior, hands-on leader responsible for building and running Carrum's Data Science and Analytics Engineering capabilities. You will lead a team of data scientists and analytics engineers, setting technical direction, owning the analytics roadmap, and personally contributing to the modeling, analysis, and data architecture work the team delivers. This is a player-coach role: you write code, build models, and review pull requests as much as you set strategy and develop people.

• Define how data is modeled, measured, and made accessible across the organization.
• Partner with Product and Engineering to embed AI, data science, and ML directly into the Carrum platform.
• Make Carrum measurably smarter through sharper member and care team intelligence, precise financial and revenue cycle analytics, CRM and funnel optimization, and AI capabilities.

This is a full-time position, the salary range for this role is $220,000 - $255,000 plus bonus, depending on level of experience and geographic location.

Qualifications

• 12+ years in data science or analytics engineering, with at least 3 years leading teams in a healthcare or regulated industry setting.
• Hands-on practitioner: you write production-quality Python or SQL, build and deploy models, and are expected to contribute directly alongside your team, not just review their work.
• Deep experience with healthcare data environments: HIPAA/PHI compliance, claims data, episode-level analytics, and the accuracy and auditability standards required in regulated settings.
• Proven experience in finance analytics or revenue cycle management, including revenue recognition, cost tracking, claims reconciliation, and financial reporting infrastructure.
• Strong analytics engineering foundation: data modeling, dbt or equivalent transformation tooling, semantic layer design, and self-serve analytics at scale.
• Track record delivering production-grade AI, ML, and data science solutions, from problem framing through deployment, monitoring, and iteration.
• Experience building member or customer funnel analytics, propensity and segmentation models, and next best action frameworks that drive measurable conversion or engagement outcomes.
• Strong communicator who can translate complex analytical work into clear executive narratives and hold their own in WBRs and leadership forums.

Requirements

• Experience with value-based care, specialty care, employer health benefits, or care navigation in a digital health environment.
• Familiarity with CRM data integration and analytics, including pipeline modeling, outreach prioritization, and conversion attribution.
• Background in MLOps and model governance including deployment pipelines, monitoring, drift detection, and audit trails in regulated environments.
• Experience with experimentation platforms and causal inference methods applied to member engagement or operational programs.
• Experience evaluating and integrating third-party AI vendors or data products into an existing analytics stack.

Benefits

• Stock option plan
• Flexible schedules and remote work
• Chicago and San Francisco offices available
• Self-managed vacation days, within reason
• Paid parental leave
• Health, vision, and dental insurance
• 401K retirement plan

Company Description

We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact.

Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.