[Hiring] Automation and AI Specialist @EverCommerce

Role Description

EverHealth is seeking a hands-on builder, practitioner, and trainer who designs, builds, and deploys AI-enabled solutions that improve efficiency, reduce manual work, and expand the capabilities across the GTM teams. This role actively builds copilots, agentic solutions, agents, and automations, and partners directly with the business teams to deliver working solutions.

• Assess AI tools and various vendors, implement and optimize automations and solutions ensuring optimal usage, recommend tools to be retired.
• This role sits at the intersection of revenue operations, GTM systems, and applied AI.
• Your focus is execution: designing, building, and deploying automation solutions that deliver measurable operational improvements.
• Plays a critical enablement function in upskilling teams, establishing repeatable patterns, and driving adoption of AI tools while ensuring all solutions align with enterprise security, privacy, and Responsible AI standards.
• The guiding philosophy for this role is Simple, Scalable, Secure, and Responsible.

Responsibilities:

• Design, build, test, and deploy AI-enabled and automation-driven workflows for GTM processes.
• Apply LLM capabilities and AI tooling to improve GTM and RevOps productivity and execution quality.
• Create reusable assets such as agent templates, prompt libraries, automation patterns, and reference flows.
• Implement end-to-end automations triggered by copilots/agents or business events (approvals, notifications, data updates).
• Use automation and orchestration platforms (e.g., n8n, API integrations, MCP servers) to develop scalable solutions.
• Own delivery from prototype through production-ready solution, including testing, documentation, and handoff.
• Partner with GTM teams to translate business requirements into technical solutions.
• Identify technical risks, constraints, and dependencies early in solution design.
• Ensure solutions align with EverHealth privacy, security, and governance standards.
• Design and deliver hands-on training for employees, makers, and business teams on AI-enabled workflows.
• Maintain documentation for deployed workflows and integrations.
• Monitor performance and reliability of automation solutions.
• Ensure AI solutions include clear usage guidance, limitations, and human oversight expectations.
• Coach teams on prompting best practices, output validation, and appropriate use of AI in daily work.
• Serve as a go-to internal expert through workshops, office hours, and direct support.
• Help establish guardrails that enable safe innovation without unnecessary friction.
• Stay current on emerging AI models, automation tools, and workflow orchestration platforms.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Data Science, Business Analytics, or a related field, or equivalent practical experience.
• 2+ years delivering automation, low-code solutions, analytics, or AI-enabled capabilities in an enterprise or GTM environment.
• Working knowledge of AI models, LLM applications, prompt orchestration, and AI-driven workflow design.
• Hands-on experience building automation workflows or API integrations.
• Ability to translate business requirements into practical technical solutions.
• Experience working cross-functionally with engineering, data, and business teams.

Requirements

• Experience with automation and orchestration platforms (e.g., n8n, Zapier, custom API integrations, MCP servers).
• Experience using Salesforce and Marketo or Hubspot.
• Healthcare or health-tech industry background a plus.

Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid.
• Robust health and wellness benefits, including an annual wellness stipend.
• 401k with up to a 4% match and immediate vesting.
• Flexible and generous (FTO) time-off.
• Employee Stock Purchase Program.
• Student Loan Repayment Program.

Company Description

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status.

EverCommerce uses approved artificial intelligence (“AI”) tools to support its business operations. Employees are encouraged to use authorized AI tools, when appropriate for their roles, to improve efficiency, quality, and innovation. All AI use must comply with company policies, including requirements concerning confidentiality, data security, intellectual property, accuracy, and human review. Employees remain responsible for reviewing and validating AI-assisted work.