[Hiring] Artificial Intelligence (AI) Chatbot Intern @AllHere, Inc.

Role Description

As Artificial Intelligence (AI) Chatbot Interns, you are trained to be experts in supporting our chatbots in providing personalized assistance to families. Interns will help to train bots and refine their responses as the bots provide contextualized help in support of student learning. An expert in this field will serve as an intern's supervisor and provide insightful feedback, special training, mentoring, evaluation, and/or supervision.

• Reviewing questions from AllHere's end-users and assist in the categorization of these questions and topics
• Perform quality review of SMS automation transcripts
• Utilize data-mining methods in order to identify opportunities for improvement in our chatbot knowledge-base
• Test our AI software and provide feedback to Product team
• Monitor incoming message queues
• Respond correctly, efficiently, and warmly to messages requiring responses
• Identify and create alerts as needed
• Ask for clarity and support as needed
• Can readily context-switch between message recipients
• Attend training sessions and review updated documentation as needed
• Develop and refine Knowledge Bases for our Chatbots districts and schools, based on information, training, and resources that we provide.

Company Description