[Hiring] Applied AI Solutions Architect @TechInsights

Role Description

As an Applied AI Solutions Architect, you'll turn real business problems into working AI solutions that deliver measurable results for TechInsights and our customers. You'll partner with Product Managers, analysts, and customers to uncover pain points, then design and build the solution end to end: AI agents, tools, integrations, and workflows. This is not a traditional development role. It blends business analysis, solution architecture, and hands-on delivery, using AI coding tools to move quickly from idea to production.

What You’ll Do

• Own business problems from start to finish, confirming the expected outcome with the business sponsor.
• Gather requirements directly from Product Managers, analysts, and customers; document problem statements, user journeys, and acceptance criteria.
• Prioritize and phase work so value is delivered incrementally.
• Break each problem into the right building blocks (AI agents, deterministic tools, data retrieval, integrations, user interfaces, and human review), using AI only where it adds value.
• Design right-sized solutions for scalability, performance, and cost, aligned with TechInsights architecture, security, and data standards.
• Collaborate with Product, UX, Site Reliability Engineering, and other Architects to define solutions.
• Build rapid prototypes to validate approaches before full delivery.
• Build solutions end to end, including agents, skills, tools, connectors, integrations, and user interfaces.
• Use Claude Code and other AI coding tools as a core part of delivery, reviewing output for quality, security, and correctness.
• Automate repeatable development and operational tasks with AI.
• Define test plans with the Quality Assurance team and its testing agents.
• Take solutions from prototype to production, working with Software Development when needed.
• Set success metrics with sponsors, measure usage, AI output quality, and business impact, and iterate based on results and feedback.

Qualifications

• Bachelor's degree in computer science, engineering, or a related field, or equivalent practical experience.
• A track record of taking ambiguous business problems through to production solutions.
• Hands-on experience building with large language models (LLMs), including agents, tool use, data retrieval, and output-quality evaluation.
• Strong experience in solution architecture and/or solutions engineering.
• Comfort writing, reviewing, and debugging code with AI-based tools.
• Excellent written and verbal communication, including explaining technical trade-offs to non-technical stakeholders and executives.
• Confidence leading technical project teams: driving decisions and resolving conflicts constructively.
• A collaborative style paired with the ability to make decisions and commit to timelines.
• A bias for action and iteration, strong organization, and attention to detail.
• Strong critical thinking and the ability to spot underlying issues and the implications of decisions.
• Experience with Claude Code or similar AI coding tools is an asset.
• Experience with Amazon Web Services (AWS) and Model Context Protocol (MCP) integrations is an asset.

Working Arrangement

This is a remote role based in the United States. Technology knows no bounds, and neither does TechInsights. Bringing together talented humans from different perspectives, backgrounds, and abilities is something we take seriously. We’re committed to building an inclusive environment that welcomes you to be your authentic self and allows us to push past the boundaries together.

TechInsights is committed to meeting the needs of people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

AI technology may be used to assist in the screening and assessment of applications for this position. Our recruiters are involved at every stage, and all hiring decisions are made by People and hiring teams.

As part of any recruitment process, TechInsights collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. Our Privacy policy can be referenced here .

Benefits

• Company-sponsored training and development opportunities
• Comprehensive benefits package (health, dental, vision, wellness, RRSP/401K Matching, annual fitness reimbursement)
• Flexible vacation policy
• Trusted device reimbursement program
• Community involvement opportunities through charitable alliances
• Wellness resources and support
• Inclusive environment that prioritizes diversity, equity, and accessibility
• High-growth company driven by high performance
• Expected salary range: $206,890 - $219,060 USD