[Hiring] AI Workforce Specialist @Microsoft

Role Description

Are you inspired to empower government organizations to transform the way they work by harnessing the full potential of artificial intelligence? We are seeking individuals to help guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. Join us in integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications to help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.

In the AI Workforce Specialists team, we are looking for passionate, experienced, and credible specialist sellers with a drive for developing and winning strategic opportunities that deliver end-to-end AI Workforce transformation at scale through high-impact, value-driven customer engagements — helping organizations achieve meaningful business outcomes and unlock the full potential of AI-powered productivity.

As a Sales Specialist – AI Workforce within Microsoft Federal, you will:

• Lead the charge in transforming how federal agencies adopt and scale AI-powered productivity across AI Workforce solutions (M365 Copilot, Copilot Studio, Copilot Chat, Agents, Cowork, Viva, ME3, ME5, ME7, Microsoft Teams, Frontline Worker, Windows 365, AVD, Windows 365 Link).
• Build strategies with customers, collaborating across different groups inside the agency environment.
• Lead consultative customer conversations and collaborate on the planning, orchestration, and execution of end-to-end AI Workforce solutions opportunities.
• Shape customer intent, build pipeline, and deliver measurable impact while deepening your expertise in AI sales motions.

Responsibilities

• Sales Execution:
  • Orchestrate a virtual team and assess agency needs to develop strategies that proactively build a stakeholder network to accelerate and close AI Workforce opportunities.
  • Drive incremental revenue growth through personal campaigns and internal sources; qualify and expand new opportunities and build pipeline through Microsoft’s sales process.
  • Drive growth across the core Microsoft 365 estate through seat growth, workload adoption, competitive displacement, and renewal motions.
  • Land Copilot and agent deployments that actually get used — ensure a rapid, robust deployment plan at point of sale.
  • Grow existing agency footprints by expanding from initial Copilot pilots into enterprise-wide, mission-aligned AI adoption.
• Business Value and Consultative Selling:
  • Foster and expand Microsoft’s relationship with agency Business Decision Makers, mission owners, and CIO/CTO/CDAO organizations.
  • Hunt new AI Workforce opportunities by identifying and engaging with key business contacts.
  • Understand agencies’ mission, business and technology priorities, governance, decision and budget processes.
  • Articulate the business value of the Microsoft 365 productivity and collaboration platform against competing solutions.
  • Build and defend the business case for AI — quantify time returned to the mission, cost avoidance, and workforce capacity gains.
• Technical and AI Expertise:
  • Lead AI Workforce BDM and ITDM conversations, share best practices, present solutions with a differentiated value proposition.
  • Maintain working depth across the Microsoft 365 productivity and collaboration stack.

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 4+ years of experience in technology-related sales or account management, OR equivalent experience.
• Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions.
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Additional or Preferred Qualifications

• Willing to obtain US Security Clearance.
• 6+ years solution or services sales experience.
• 6+ years of experience forecasting, developing demand and building pipeline, and leading/orchestrating complex, matrixed teams.
• 2+ years of experience with Generative and Agentic AI.
• Experience with Microsoft Copilot and/or Generative AI technologies.

Benefits

• The typical base pay range for this role across the U.S. is USD $107,600 - $187,500 per year.
• There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area.
• This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.