[Hiring] AI Supply Chain Domain SME @NTT DATA Services

Role Description

We are currently seeking an AI Supply Chain Domain SME Location: Flexible, US, Remote to join our team in Plano, Texas (US-TX), United States.

Key Responsibilities

• Presales & Solutioning:
  • Engage supply chain executives (CSCO, VP Supply Chain, Planning, Procurement, Logistics, Operations) to understand business challenges and transformation priorities.
  • Lead discovery workshops and translate business needs into AI Native solutions with clear outcomes, value hypotheses, and ROI.
  • Develop solution narratives, business cases, POVs, proposals, KPI frameworks, and executive presentations.
  • Demonstrate how AI Native and Agentic AI capabilities drive measurable improvements in forecast accuracy, inventory performance, service levels, productivity, procurement savings, and cost-to-serve.
  • Assess process maturity, data readiness, and implementation feasibility to guide opportunity qualification and solution scope.
• Delivery & Value Realization:
  • Serve as the lead domain SME during client engagements.
  • Define business requirements, process designs, business rules, exception management approaches, and success criteria.
  • Validate AI agents, workflows, domain models, ontologies and automation designs against real-world supply chain operations.
  • Partner with client stakeholders to drive adoption, change management, and measurable business outcomes.
  • Establish KPI baselines and track realized value against approved business cases.
• Product & Practice Leadership:
  • Convert client insights into reusable use cases, accelerators, playbooks, and product requirements.
  • Support roadmap development for Supply Chain AI capabilities.
  • Train sales, solution architects, and delivery teams on supply chain processes, value drivers, and positioning.
  • Monitor market trends, competitor offerings, planning platforms, control towers, and AI Native supply chain solutions.

Qualifications

• 10+ years of supply chain consulting, operations, transformation, or industry experience.
• Expertise in at least two of the following:
  • Demand & Supply Planning
  • S&OP / Integrated Business Planning
  • Procurement & Strategic Sourcing
  • Inventory & Network Optimization
  • Logistics & Transportation
  • Warehouse Operations
  • Order-to-Delivery / Customer Fulfillment
• Deep understanding of manufacturing and products industries, including Industrial, Chemicals, Materials, CPG, High Tech, or Automotive sectors.
• Experience with enterprise supply chain platforms such as SAP, Oracle, Kinaxis, o9, Blue Yonder, Anaplan, Ariba, Coupa, or related solutions.
• Strong understanding of how AI, GenAI, and Agentic AI can be applied to supply chain decision-making and operational workflows.
• Experience building outcome-based business cases and tracking realized value.
• Executive presence with the ability to influence senior business stakeholders and facilitate strategy workshops.
• Excellent communication, presentation, and proposal development skills.

Requirements

• Prior experience in presales, solution consulting, product management, or industry advisory roles.
• Experience implementing AI, analytics, automation, planning, procurement, or control tower solutions.
• Familiarity with AI solutions, managed services, or outcome-based commercial models.
• Knowledge of supply chain risk, sustainability, tariff impacts, trade compliance, and supplier resilience.
• Experience working within global delivery and cross-functional teams.
• APICS/ASCM (CSCP, CPIM) and/or Lean Six Sigma certifications.

Benefits

• Medical, dental, and vision insurance
• Flexible spending or health savings account
• Life and AD&D insurance
• Short and long term disability coverage
• Paid time off
• Employee assistance
• Participation in a 401k program with company match
• Additional voluntary or legally-required benefits