[Hiring] AI Strategy & Enablement Lead @Primer.io

Role Description

• Lead AI enablement across Primer
• Act as the senior connective tissue between AI and every function, identifying where AI can materially improve how teams operate.
• Drive adoption through leaders, not around them
• Partner with functional leaders to identify high-impact AI opportunities, set priorities, and hold teams accountable for adoption and outcomes.
• Scale AI-powered ways of working
• Coach teams to design and implement their own AI workflows, building internal capability rather than creating dependency.
• Own Claude adoption and AI knowledge-sharing
• Drive usage, training, best practice, and a shared library of prompts, skills, workflows, and reusable context.
• Maximise value from Primer’s AI tooling
• Stay close to our existing stack, surface relevant AI capabilities, and ensure teams use the tools we already pay for effectively.
• Keep Primer ahead of the curve
• Track the AI landscape, evaluate what matters, and make clear recommendations on what to adopt, pilot, or ignore.
• Shape and execute Primer’s AI strategy
• Turn business needs into practical AI initiatives, secure senior alignment, and drive delivery through cross-functional execution.
• Scale AI responsibly
• Partner with Security and relevant leaders to ensure AI adoption is safe, ethical, compliant, and aligned with Primer’s values.
• Build lasting AI literacy
• Create self-serve infrastructure for onboarding, training, use cases, tools, and learnings so AI capability compounds over time.
• Measure business impact
• Define and report on the metrics that matter: time saved, quality gains, productivity, customer impact, and ROI.

Qualifications

• 3-6 years of relevant experience
• Experience in AI enablement, operations, transformation, change management, strategy, or a high-growth technology environment.
• Deep, practical AI fluency
• You use AI tools daily, have strong opinions on where they create value, and can translate that expertise into scalable business adoption.
• Proven change leadership
• You have successfully shifted how teams work through enablement, structured rollout, stakeholder engagement, and clear accountability.
• Executive-level stakeholder management
• You can influence credibly from ICs to C-suite, challenge leaders constructively, and turn ambiguity into aligned action.
• High-agency coaching mindset
• You build capability in others, create repeatable systems, and know when to coach, co-build, push, or escalate.
• Structured, analytical thinking
• You diagnose problems clearly, evaluate trade-offs, build evidence-based recommendations, and measure outcomes rigorously.
• High ambition and bias for action
• You move fast, experiment intelligently, raise the bar, and bring energy to helping Primer work differently.

Requirements

• Prompt engineering expertise
• A structured approach to prompt design, refinement, and teaching others how to improve AI outputs.
• BI or data tooling experience
• Familiarity with Omni, Looker, or similar tools, especially for AI-assisted querying and workflow optimisation.
• B2B SaaS, fintech, or payments context
• Experience in environments similar to Primer’s operating model, customer base, and product complexity.
• Programme management experience
• Ability to run multiple workstreams, manage senior stakeholders, and deliver measurable outcomes with limited oversight.

Benefits

• We are fully remote and globally distributed; and have been since day one
• Competitive share options
• Uncapped holiday, with 25 days minimum to be taken
• Co-working space access
• Workations & Company Retreat
• The best equipment for your role
• £500 towards your home office setup
• Generous learning budget
• Private Medical Insurance
• A broad set of additional perks and benefits (depending on location)