[Hiring] AI Solutions Advisor @Granicus

Role Description

The Granicus AI Advisor is a sales overlay team charged with driving new demand and customer buy-in and bookings in our Emerging Technology team focused on AI-native solutions to improve resident experiences and staff efficiency. This is a team that values individual initiative as well as teamwork. What we do makes a difference. Our products and services improve the efficiency of government and the quality of people’s lives. The AI Advisor generates opportunities for our Government Experience Agent solution and related services in an assigned territory and supports early stage discovery and qualification.

• Generate demand through targeted outreach initiatives in partnership with AI GTM strategy team and demand generation team to prospect ideal customers.
• Conduct a high volume of AI discovery calls with public sector prospects and existing Granicus customers.
• Run structured discovery to identify the customer’s highest-value AI and process automation opportunities.
• Partner with BDRs and AEs on early stage discovery, as well as AI Value Engineers on discovery and solutioning phases.
• Own opportunity progression from initial conversation through qualified opportunity; partner with AI Process Analysts on continued opportunity progression.
• Scope and propose pre-sales engagements, including workshops, on-site working sessions, demonstrations, and forward-deployed team pilots.
• Maintain disciplined pipeline hygiene in Salesforce, including meeting outcomes, qualification notes, next steps, and accurate stage progression.
• Partner with RevOps and Marketing on lead routing, qualification criteria, and feedback loops to improve top-of-funnel quality.
• Surface strategic customer patterns such as use cases, objections, and readiness gaps to Product, Product Marketing, and Marketing teams to help sharpen Granicus’ AI solution and GTM strategy.
• Collaborate with Account Executives across segments to identify Granicus AI opportunities inside existing customers, as well as prospects, and serve as the AI expert on client-facing calls.

Qualifications

• 5+ years in a customer-facing pre-sales, solution consulting, customer success, or discovery-focused role at a software company.
• Demonstrated expertise running a high volume / cadence of customer meetings.
• Fluent in AI, automation, and agentic concepts.
• Strong discovery skills: sharp questions, listening for signal, and translating customer language into business problems and use cases.
• Experience operating in a matrixed go-to-market model alongside AEs, BDRs, marketing, and technical specialists.
• Public sector or govtech experience: familiarity with state and local government pain points, procurement, and budget cycles is a plus.
• Proven track record of generating qualified opportunities and partnering with sales.
• Excellent written and verbal communication skills; comfortable presenting to director and executive-level government stakeholders.
• Salesforce proficiency and disciplined CRM hygiene.

Benefits

• Flexible Time Off – Take the time you need to rest, recharge, and live your life.
• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
• Work From Home Reimbursement – Support a productive home office environment.
• Multiple Health Plan Options – Including a 100% employer-paid plan.
• Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
• Fitness Reimbursement Program – Stay active, your way.
• On-Demand Mental Health Support – Access to Headspace and other wellness tools.
• Paid Parental Leave – For both birthing and non-birthing parents.
• Traditional & Roth 401(k) – With a generous company match.
• Life & AD&D Insurance – 100% employer-paid coverage for peace of mind.
• Online Learning Platforms – Fuel your professional development.
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.