[Hiring] AI Business Systems and Prompt Analyst @Gallagher

Role Description

We are seeking an AI Business Systems and Prompt Analyst to:

• Translate ambiguous business problems into well-defined AI use cases.
• Document the data and process requirements.
• Build low code / no code AI agents / prompts using approved technology stack.
• Play a pivotal role in operationalizing generative AI solutions for high-impact use cases across GBS functions.
• Serve as the bridge between business stakeholders and the technical teams that design, build, and operate AI and machine learning solutions.
• Interrogate data quality and evaluate whether an AI approach is warranted over simpler solutions.
• Hold vendors and internal teams to measurable outcomes.

This is a Temp-To-Hire, W-2 or T4 (For Canada Citizen) position. It is a fully remote role that will need to be based in the U.S. or Canada. You must meet our U.S. and Canada eligibility requirements for work authorization.

Qualifications

• Bachelor's degree in Business, Information Systems, Computer Science, Analytics, or a related field, or equivalent practical experience.
• Business Analysis Certification (IIBA CBAP, CCBA, CBDA, or PMI-PBA).
• Agile Delivery Certification (CSM, PSPO, or SAFe).
• Cloud AI or Data Certification aligned with the Microsoft platform.

Requirements

• 3 to 6 years of relevant experience.
• Experience partnering with business stakeholders to gather requirements and translate them into AI-enabled workflows.
• Proven experience designing and optimizing Large Language Model (LLM) prompts for various applications.
• Hands-on experience with Microsoft Power Platform and related developer tools.
• Strong written and verbal communication skills.
• Ability to create and maintain functional and technical documentation.
• Solid understanding of advanced prompt engineering concepts.
• Ability to work independently while managing multiple priorities.

Benefits

• Competitive compensation.
• Comprehensive benefits programs designed to support your well-being.
• Career development opportunities and ongoing learning.
• A collaborative, people-first culture with accessible leadership.
• The opportunity to do meaningful work with global reach and local impact.

Remarks

This job description is not intended to be an exhaustive list of all duties and responsibilities associated with the position. Additional responsibilities may be assigned by management based on business needs. Employees are expected to perform all duties assigned as a condition of employment. Nothing in this job description alters the at-will employment relationship with the Company. The Company reserves the right to review, modify, and update this job description at any time as deemed necessary and appropriate.