[Hiring] Zoho Platform & Applications Architect @Glass Roots Construction, LLC

Role Description

Glass Roots Construction (GRC) is seeking a skilled Zoho Platform & Applications Architect to help drive operational excellence, support our rapid growth, and serve as a technical driver in building our enterprise applications ecosystem. As GRC continues to expand, this role is essential to connecting our operational workflows, streamlining data pipelines, and supporting fiber optic infrastructure projects.

In this role, you will oversee the configuration, maintenance, and ongoing optimization of the Zoho One suite (including CRM, Contracts, Projects, and others). You will collaborate cross-functionally with operations, finance, HR, and executive leadership to translate big-picture strategies into scalable, operational systems, automated workflows, and precise reporting.

Enterprise Systems is a small team at the start of a significant expansion, and this is one of two roles we are adding now. You will not be inheriting a finished platform. There is a real backlog of work waiting:

• Replacing the aging forms and field data collection tools our crews use today.
• Bringing scattered department workflows onto one platform.
• Building connections between systems that do not talk to each other.
• Creating the reporting our project and executive teams need as the company grows.

If you want a role where you can point at the systems the business runs on and say you built them, this is that role. As the Enterprise Systems function grows, we expect the people who help build it to grow with it.

Qualifications

• 3+ years building and administering business applications on the Zoho platform, including hands-on Deluge scripting.
• Working proficiency in Zoho CRM and Projects, plus practical experience in at least two of the following: Creator, Analytics, DataPrep, Desk.
• Experience building and maintaining API integrations (REST, JSON, webhooks) between Zoho and third-party systems.
• Hands-on experience with data transformation and pipeline work, whether in Zoho DataPrep or a comparable ETL tool.
• Strong problem-solving and analytical skills with a focus on business process automation and continuous system optimization.
• Ability to create clear, maintainable technical documentation and systems diagrams.
• Excellent written and verbal communication skills with the ability to translate technical concepts to non-technical business users.
• Must be able to work in U.S. Mountain and Pacific time zones.

Requirements

• Experience or exposure to Enterprise Resource Planning (ERP) systems and integrations.
• Familiarity with telecommunications, utility, or heavy civil construction industry workflows and terminology.
• Relevant Zoho certifications (e.g., Zoho Certified Developer, Zoho Creator Developer).
• Zoho Admin certification, Zoho Certified Developer, or equivalent credentials.
• Experience with data visualization and ETL tools (Zoho Analytics, Zoho DataPrep, Power BI).
• Background or familiarity with telecommunications, utility, or heavy civil construction industry workflows.
• Understanding of Governance, Risk, Compliance (GRC), and audit/compliance processes.
• Familiarity with Google Workspace and external project management tools (Asana, Trello).
• Demonstrated experience creating SOPs, process maps, and technical documentation.

Benefits

• Salary Range: $85,000 - $105,000
• Salary + Bonus - based on experience
• Schedule: Day Shift, Monday - Friday
• Travel Requirements: 0% - 5%
• Role Openings: 1
• Target Start Date: 2-3 weeks from offer

Interview Process

• Recruiter Screen
• 2nd Interview with Director of Enterprise Systems
• Final Interview with The Chief People Officer
• Conditional offer upon successful background check

Equal Opportunity Employer

Glass Roots Construction (GRC) is an Equal Opportunity Employer. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or veteran status.

Reasonable Accommodation

Glass Roots Construction (GRC) provides reasonable accommodations to individuals with disabilities. If you require accommodation to participate in the hiring process or to perform the essential functions of this job, please contact us at [email protected].

We love building our team directly! At this time, we are only considering direct applications from candidates. We respectfully ask recruiting agencies not to reach out.