[Hiring] Zoho CRM Implementation Specialist @CBOS Technologies

Role Description

CBOSIT Technologies is looking for a visionary leader passionate about driving business growth through digital transformation, to join our team of Business Consultants. We need a skilled and innovative candidate who is confident in process re-engineering and has expertise in the latest technologies. The ideal candidate should have strong communication skills, leadership qualities, and be an innovative thinker. As a team, we are dedicated to building impactful digital platforms and making businesses scalable and profitable. Our approach is agile, nimble, customer-focused and fun.

• Be the bridge between business needs and Zoho magic:
  • Analyse client workflows, identify improvement opportunities, and tailor Zoho solutions for optimal efficiency.
• Lead the implementation charge:
  • From design and development to testing and deployment, you'll own the entire Zoho implementation lifecycle, ensuring a smooth and successful transition.
• Become a trusted advisor:
  • Guide clients through every step, providing clear communication, expert training, and ongoing support to maximize their Zoho experience.
• Think outside the box:
  • Leverage your innovative spirit to craft custom workflows, reports, and automations that take Zoho to the next level for each client.
• Embrace agility:
  • Collaborate effectively in a fast-paced environment, utilising Scrum methodologies to deliver projects on time and within budget.

Qualifications

• Exceptional written and verbal communication skills to engage clients and explain complex concepts clearly.
• Lead the entire Zoho implementation lifecycle, from needs analysis to training and beyond.
• Design personalized configurations and automations to optimize client workflows.
• Oversee projects with agility, ensuring timely delivery and budget adherence.
• Mentor and develop your team, fostering a collaborative and high-performing environment.
• Cultivate trust and understanding with clients, becoming their trusted Zoho advisor.
• Possess deep Zoho expertise and a passion for continuous learning in the ever-evolving tech landscape.

Requirements

• Implementing, customising, and managing CRM, Desk, Books, People, Creator and more.
• Writing custom Deluge functions and wielding JavaScript with ease.
• Flowcharts like Miro, Draw.io, LucidChart are your canvas.
• Fixing bugs, navigating APIs, and resolving any Zoho hurdle.

Benefits

• Top-tier pay: We believe in fair compensation and offer industry-leading salaries.
• Client connections: Consulting opens doors to exciting on-site interactions and diverse projects.
• Performance rewards: Earn bonus incentives tied to project success, plus recognition for going the extra mile.
• Flexible work style: Enjoy the freedom of remote work and unplug with paid time off.
• Celebratory culture: We embrace fun, a little weirdness, and shared successes.