[Hiring] Workflow Specialist @C5MI Insight

Role Description

The Workflow Specialist is responsible for the design, configuration, analysis, support, and continuous improvement of workflow-enabled business processes within the Navy ERP+ environment. This role works closely with business stakeholders, functional consultants, developers, and technical teams to ensure workflow solutions support mission requirements, improve operational efficiency, and maintain compliance with Navy and DoD business processes.

The Workflow Specialist supports both sustainment and modernization initiatives by:

• Analyzing business processes
• Identifying automation opportunities
• Configuring workflow solutions
• Ensuring workflow functionality aligns with enterprise architecture and governance standards

The position serves as a subject matter expert for:

• Workflow design
• Routing
• Approvals
• Notifications
• Business process automation across Navy ERP+

Qualifications

• Active DoD security clearance with T5 investigation
• Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or related field (or equivalent experience)
• 5+ years of experience supporting workflow design, business process automation, or enterprise business process management solutions
• Experience working with SAP workflow technologies or comparable enterprise workflow platforms
• Experience gathering business requirements and translating them into workflow solutions
• Strong understanding of business process analysis and process improvement methodologies
• Experience supporting enterprise applications in production environments
• Strong analytical, problem-solving, and communication skills

Requirements

• Analyze business processes and identify opportunities to automate, streamline, and improve workflow execution
• Gather and document workflow requirements from business stakeholders, functional teams, and program leadership
• Design workflow solutions that support operational, financial, logistics, acquisition, and personnel processes within Navy ERP+
• Develop workflow process maps, business rules, routing logic, approval chains, and exception handling procedures
• Configure, maintain, and support workflow functionality within SAP and related enterprise applications
• Create and maintain workflow templates, approval structures, task assignments, notifications, and escalation processes
• Monitor workflow performance and ensure proper execution of automated business processes
• Evaluate existing workflows and recommend enhancements to improve efficiency, accountability, and user experience
• Identify process bottlenecks and implement workflow solutions to reduce manual effort and improve processing times
• Develop workflow test scenarios and support unit, integration, and user acceptance testing activities
• Provide workflow-related support for incidents, service requests, and user inquiries
• Ensure workflow solutions comply with Navy ERP+, DoD, and organizational governance requirements
• Collaborate with functional teams supporting Finance, Supply Chain, Logistics, Procurement, Human Resources, and other business domains

Benefits

• Market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage
• 401(k) plan
• Bonus opportunities
• Paid holidays
• Paid time off

Our employees are key to our success, so we strive to be more than just a team; we’re a community built upon a set of Core Values that guide our every action:

• Challenge: We believe in challenging the present – it’s the only way to shape the future.
• Have Fun: We are on a journey, together. Take care of your family, take care of yourself, and take care of each other.
• All In: You can’t fake passion – show your energy. Own it – take charge and lead.
• Never Forget the Customer: We have walked a mile in your shoes. Experience matters.
• GSD (Get Stuff Done): We take initiative and never make excuses.
• Empower: Our people are the foundation for our success.