[Hiring] WebMethods Platform Developer & Administrator @TD SYNNEX

Role Description

We are seeking an experienced WebMethods Platform Administrator to manage, maintain, and support our IBM/Software AG WebMethods integration platform and its associated infrastructure. This role is responsible for the administration, operation, maintenance, security, monitoring, and continuous improvement of the WebMethods environment across development, test, and production landscapes. The individual will act as the primary technical owner of the platform, ensuring high availability, stability, performance, and compliance with corporate standards.

The position requires strong expertise in middleware administration, server infrastructure, networking, security, troubleshooting, and migration activities, while working closely with integration developers, infrastructure teams, security teams, and business stakeholders.

Responsibilities

• Platform Administration
  • Administer and maintain IBM/Software AG WebMethods environments, including:
    • Integration Server
    • Universal Messaging
    • My WebMethods Server
    • API Gateway
    • Trading Networks
    • Optimize (if applicable)
    • Command Central (if applicable)
  • Manage platform configuration, performance tuning, and capacity planning.
  • Monitor system health, availability, and performance.
• Infrastructure & Operations
  • Manage middleware infrastructure across development, QA, UAT, and production environments.
  • Coordinate platform upgrades, patches, hotfixes, and security updates.
  • Perform server provisioning, decommissioning, and lifecycle management.
  • Support infrastructure modernization and migration projects.
• Security & Access Management
  • Manage user accounts, roles, permissions, and authentication mechanisms.
  • Coordinate platform security reviews and compliance activities.
  • Implement and maintain SSL certificates, secure communications, and access controls.
  • Collaborate with Cybersecurity teams to address vulnerabilities and remediation plans.
• Connectivity & Network Support
  • Troubleshoot connectivity issues involving:
    • Firewalls
    • VPNs
    • Load balancers
    • DNS
    • SSL/TLS
    • Reverse proxies
    • External partner integrations
  • Coordinate with network and infrastructure teams to resolve communication issues between platforms.
• Incident & Problem Management
  • Serve as Level 3 support for platform and infrastructure incidents.
  • Analyze logs, diagnostics, and performance metrics to identify root causes.
  • Lead resolution efforts for critical production issues.
  • Participate in on-call support rotations when required.
• Platform Monitoring & Logging
  • Configure and maintain monitoring solutions.
  • Analyze application and infrastructure logs.
  • Establish proactive alerting and operational dashboards.
  • Produce operational and availability reports.
• Migration & Project Support
  • Lead platform migration projects.
  • Support data center migrations, cloud migrations, and disaster recovery initiatives.
  • Develop deployment and rollback procedures.
  • Maintain platform documentation and operational runbooks.
• Governance & Best Practices
  • Define operational standards and administration procedures.
  • Maintain platform documentation and knowledge base.
  • Ensure compliance with enterprise architecture, security, and operational standards.
  • Mentor junior administrators and support teams.

Qualifications

• 7+ years of experience administering IBM/Software AG WebMethods environments.
• Strong knowledge of:
  • Integration Server
  • Universal Messaging
  • API Gateway
  • My WebMethods Server
• Experience with Linux and Windows Server administration.
• Experience managing middleware environments in enterprise-scale organizations.
• Strong understanding of:
  • TCP/IP
  • DNS
  • SSL/TLS
  • Firewalls
  • Load Balancers
  • Reverse Proxies
• Experience with platform monitoring and log analysis.
• Experience performing upgrades, migrations, and disaster recovery activities.
• Strong troubleshooting and root cause analysis skills.

Preferred Qualifications

• Experience with cloud platforms (AWS, Azure, or GCP).
• Experience with Kubernetes, containers, or OpenShift.
• Experience with CI/CD and DevOps practices.
• Experience with enterprise monitoring platforms such as Datadog, Splunk, Dynatrace, AppDynamics, or Prometheus.
• Software AG certifications are highly desirable.

Key Competencies

• Middleware Platform Administration
• Infrastructure Management
• Incident Management
• Problem Solving
• Security & Compliance
• Networking Fundamentals
• Documentation & Governance
• Stakeholder Communication
• Project Leadership
• Continuous Improvement

Benefits

• Elective Benefits tailored to your country to best accommodate your lifestyle.
• Grow Your Career with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion initiatives that celebrate our global diversity through inclusive education and equitable growth opportunities.
• Connect with Your Community through internal, peer-led inclusive communities and activities.