[Hiring] VP FRAUD @ICBA/TCM Bank

Role Description

The VP of Fraud Prevention is responsible for managing the Bank’s credit card fraud prevention efforts, ensuring the Bank’s fraud prevention program is effective and current. This includes:

• Proactively having appropriate tools in place to monitor and detect fraud trends.
• Actively developing the staff on the Fraud Team.
• Managing the process of setting fraud prevention measures.
• Conducting investigations and determining appropriate monitoring parameters to reduce false positives and fraud-related expenses.
• Producing policies and procedures for the Fraud Department.
• Overseeing the daily workflow and providing departmental direction.
• Communicating fraud trends throughout the organization.
• Managing critical vendor relationships.
• Developing and maintaining effective communications regarding fraud concerns and prevention efforts.

Qualifications

• 13+ years of experience in credit card fraud required.
• 8+ years of experience managing others and directing workflows.
• Bachelor’s degree in finance, accounting, management information systems or a related field preferred.
• Proficiency in Microsoft Office Suite, with advanced Excel skills (i.e., pivot tables).
• Knowledge of core and ancillary banking systems; familiarity with FIS credit card systems a plus.
• 5+ years of experience with fraud mitigation systems.
• Thorough knowledge and understanding of fraud prevention concepts, practices, and procedures.
• Highly organized with excellent follow-through and ability to manage multiple projects and deadlines.
• Experience and ability to challenge the status quo and lead as a change agent.
• Strong analytical skills, with the ability to recognize and analyze emerging trends.
• Articulate and effective communicator both orally and in writing.
• Strong interpersonal skills for interfacing with all levels of management.

Requirements

• Expert knowledge of applicable regulatory requirements.
• Good judgment and decision-making skills.
• Ability to effectively analyze fraud trends utilizing a variety of software tools.
• Proactively develops automated routines to help focus prevention and recovery efforts.
• Responsible for vendor relationship, auditing, and accountability for errors.
• Participate in industry-related committees and forums.
• Build relationships with business areas to develop and implement risk management tools.
• Perform supervisory functions including hiring, promoting, demoting, and terminating staff.

Benefits

• Competitive medical, dental, and vision benefits.
• 401(k) and Roth 401(k) retirement plans with company match.
• Flexible spending accounts (medical and dependent care).
• Company-paid parental leave.
• Educational assistance.
• Company-paid continuing education credits.
• Paid employee assistance program.
• 12 paid holidays, including (3) Paid Employee Appreciation days and (2) Celebrate You Days for your Birthday & Anniversary.
• Multiple time-off options for vacation, volunteering, or caring for yourself or loved ones.