[Hiring] VP, Field Engineering @nue.io

Role Description

We are seeking a VP of Field Engineering to lead a global team of Technical Consultants, Migration Engineers, and Forward Deployed Engineers (FDEs) responsible for executing complex customer implementations post-sale. This team sits at the intersection of Professional Services, Product, and Partner Delivery, ensuring that customers, whether delivered internally or via partners, are successfully deployed and scaled on Nue.

This role is critical to enabling a partner-led delivery model, where Field Engineering provides the deep technical expertise, tooling, and oversight required to ensure high-quality, scalable implementations across both internal and partner-led engagements. This is a hands-on execution leadership role, requiring deep expertise in Salesforce platform architecture, CPQ, Billing, and Quote-to-Cash systems.

This role is expected to actively leverage AI tools, automation, and emerging agent-based workflows to drive productivity, improve decision-making, and scale impact. This includes using AI to accelerate problem solving, enhance team output, streamline operations, and identify opportunities for automation across delivery and execution.

Qualifications

• 10–15+ years of experience in technical consulting, implementation, or field engineering
• 5+ years leading post-sales technical or delivery teams
• Deep Salesforce platform expertise:
• Apex
• Data modeling
• Integrations
• CPQ / Billing on Salesforce
• Strong understanding of Quote-to-Cash workflows and Enterprise SaaS implementations
• Proven ability to:
• Deliver complex implementations
• Scale technical execution teams
• Enable partner delivery

Requirements

• Own the technical success of all customer implementations post-sale
• Ensure high-quality, scalable deployments
• On-time, on-budget execution
• Strong technical outcomes across all engagements
• Act as escalation point for complex technical challenges and at-risk implementations
• Accountable for implementation success and technical quality of deployments
• Reduction in escalations and rework
• Build and scale a global team of Technical Consultants, Migration Engineers, and Forward Deployed Engineers
• Establish hiring standards, training programs, and career paths
• Serve as a hands-on leader in Salesforce platform architecture, CPQ + Billing implementations, and integrations with ERP, Tax Services, and other 3rd Party systems
• Oversee FDE team responsible for solving complex, non-standard implementation challenges
• Own data migration strategy and execution for CPQ, billing, subscriptions, historical data
• Enable partners to successfully deliver implementations by providing technical guidance, playbooks, and architectures
• Define and enforce technical standards for partner implementations
• Own key execution metrics such as time-to-implement and implementation success rate
• Utilize AI tools and agent-based workflows to accelerate debugging, solution development, and customer issue resolution

Benefits

• Own the technical execution backbone of the company
• Critical role in scaling delivery and enabling partner-led growth
• Direct impact on customer success, implementation quality, and time-to-value