[Hiring] Volunteer Case File Coordinator @Children Not Numbers

Role Description

We are seeking a highly organised and detail‑oriented Case File Coordinator to ensure that clinical information is accurately captured, maintained, and shared across our team. In this role, you will play a key part in supporting effective case management by:

• Transcribing clinical communications and MDT outcomes into electronic patient files.
• Maintaining clear and well‑structured documentation.
• Ensuring that all records remain current and reliable.

Qualifications

• Strong written English, including grammar, clarity, and professional tone.
• Proofreading and editing skills to ensure documents are clear, consistent, and error‑free.
• Proficiency in using WhatsApp and Microsoft 365.
• Familiarity with SharePoint is helpful but not essential.

Requirements

• Accurately and promptly transcribe clinical communications from case workers, managers, and medical faculty into electronic patient files.
• Accurately and promptly transcribe medical MDT meeting outcomes into electronic patient files.
• Edit and proofread documents for clarity, grammar, and formatting.
• Organize and manage electronic files on Microsoft SharePoint.
• Collaborate with team members to ensure documentation is accurate and up-to-date.
• Utilise platforms like WhatsApp for real-time communication and Microsoft 365 (especially SharePoint, Teams, Excel, and Word) for documentation, reporting, and collaboration.
• Communicate professionally via WhatsApp and email.
• Attention to detail and ability to handle sensitive information confidentially is essential.
• Commitment: 7 hours per week.

Application Process

To apply, please submit your CV and a brief cover letter outlining your relevant skills and experience.