[Hiring] Virtualization Engineer @Empower AI Inc.

Role Description

DIGIT is seeking a Virtualization Engineer to support GSA platform management services which encompass operations, continuity services, and recovery services for all IT core infrastructure services required to deliver any technology. In support of platform management, the Virtualization Engineer support services including, but not limited to:

• Managed hosting and unmanaged hosting (Platform-as-a-Service/Infrastructure-as-a-Service (PaaS/IaaS))
• Server installation
• O/S loading
• System hardening in accordance with Federal Information Security Management Act (FISMA) security requirements
• Installation of patches
• Application and system back-ups
• Restoration

This position shall perform the following activities:

• Responsible for the implementation and management of virtualization products and systems that support virtualization, including all server hardware, networking, and operating systems including Microsoft and Linux.
• Simultaneously convert and support existing and future Hyper-Converged Infrastructure (HCI) architecture.
• Monitor Hyper-Converged Infrastructure (HCI) environment.
• Manage and maintain legacy HCI while providing technical expertise to migrate workloads from on-premises to cloud architecture.
• Function as Level / Tier III support for analyzing, troubleshooting, and implementing solutions related to the virtualization environment.
• Manage and ensure the technical integrity of the system baseline over time, continually updating it as various changes are imposed on the system during the lifecycle from development through deployment and operations and maintenance.
• Prepare and present written and oral reports.
• Analyze, diagnose, and recommend solutions to complex systems problems.
• Develop advanced concepts of automation and information processing, display, control, and transfer for various subsystems.
• Ultimately responsible for the technical integrity of work performed and deliverables associated with the Systems Engineering area of responsibility.
• Escalate issues to vendor and third-party entities, as necessary and directed by the Government.
• Develop technical best practices, concepts, and technologies to present innovative computing solutions.
• Perform knowledge transfers to customers and look for additional opportunities to help improve their environment.
• Work within engineering teams and engage with experts across all technology competencies: applications, data management, IT & business management, and network & infrastructure competencies.
• Support software upgrades, system troubleshooting, and fulfillment of access and applicable change requests.
• Provision and manage administrative accounts including creation, modification, deletion, and general identity access administration in accordance with GSA security policies and procedures.
• Deploy critical patches in accordance with agreed upon schedules.
• Establish and maintain effective working relationships with associates and client personnel at all levels.
• Produce knowledge base articles and SOPs.

Qualifications

• Public Trust Clearance and ITILv4 Foundation Certification by start date.
• Experience with Hyperconverged Infrastructure (HCI), Nutanix HCI administration, Cisco Hyperflex, and vSAN Technology.
• Experience performing systems management and integration functions.
• Demonstrated ability to apply comprehensive knowledge across key tasks and high impact assignments.
• Functions as a technical expert across multiple project assignments.
• Experience designing and developing solutions to complex applications problems, system administration issues, or network concerns.
• Proven ability to work independently in a full and/or partial remote environment with limited supervision.
• Ability to communicate effectively in both oral and written forms.
• Maintain standard working hours per the DIGIT contract and be available for meetings and collaborative efforts during working hours.
• Willingness to work a variety of shifts, including holidays as scheduled.

Requirements

• Work experience with installation (including upgrades), configuration, and maintenance of a clustered VMware vRealize Automation (VRA) deployment.
• Experience using ServiceNow for ticket management and inventory management.
• Experience with or understanding of OpenStack Open Source Datacenter Automation solutions.
• VMware, Nutanix, Cisco Hyperflex Certifications. VCP/VCP-DCV strongly preferred.
• Proficient in technical writing skills with specific focus on architecture and security documentation.
• Proficiency in the Google Suite (Gmail, Calendar, Chat, Meet, Docs, Slides, Sheets), Microsoft Office (Word, Excel, PowerPoint, Outlook), Slack, and ServiceNow.

Education and Experience

• 4-9 years of experience and bachelor's degree or equivalent.
• 4+ years of direct experience with implementation and management of virtualization products and systems.
• Experience as a remote worker demonstrating time management and self-discipline with cultural change management and Agile mindset.

Physical Requirements

• If remote, maintain home workspace in a safe manner, free from safety hazards and in line with information security policies.
• Communicate verbally in person, over the phone or by video chat and clearly/succinctly in writing, primarily utilizing a keyboard.
• Appear on camera for meetings with co-workers and government partners via video chat.
• Viewing computer screens and sitting for long periods of time.
• Travel minimally, via car or plane, which requires ability to manage luggage, laptop, and briefing materials (up to 25 pounds).

Company Description

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.