[Hiring] Virtual Assistant — Social Media, Email & Appointment Scheduling @Assist World

Role Description

Our client runs a boutique event planning and floral design business based in South Florida. They're looking for a reliable, detail-oriented Virtual Assistant to help manage day-to-day client communication and keep inbound inquiries moving quickly. The main priority is responding fast, confirming appointment details, and keeping the calendar organised so no lead goes cold.

Key Responsibilities

• Inquiry & Appointment Scheduling
  • Respond promptly to incoming inquiries (the client's biggest current pain point is slow follow-up due to competing priorities)
  • Confirm dates, times, and details for client appointments and consultations
  • Manage and maintain the appointment calendar in HoneyBook
• Email Management
  • Manage and respond to emails using your own assigned email account
  • Keep the inbox organised and ensure timely, professional responses
• Social Media Posting
  • Post to social media following the client's pre-defined guidelines and templates
  • This is a content-posting role, not full social media strategy or management — templates and direction will be provided

Software & Tools

• HoneyBook - Will train
• Email (client-provided account) - Must-have
• Social Media (Instagram/Facebook posting) - Nice-to-have
• Spanish/English Bilingual Communication - Must-have

Note: No prior HoneyBook experience is required — full training will be provided. Spanish fluency is non-negotiable given that the majority of the client base in South Florida communicates in Spanish.

Qualifications

• Fluent in both English and Spanish (spoken and written)
• Strong, professional written communication skills
• Fast, reliable follow-up — comfortable working to tight response-time expectations
• Comfortable managing email correspondence on the client's behalf
• Available to work within Eastern Standard Time (EST) business hours
• Organised, with strong attention to detail for scheduling accuracy

Requirements

• Experience in events, weddings, hospitality, or floral industries (Nice-to-Have)
• Familiarity with HoneyBook or similar CRM/booking platforms (Nice-to-Have)
• Comfortable posting to social media from provided templates (Nice-to-Have)

Benefits

• 100% REMOTE
• $50 birthday bonus
• $200 testimonial bonus
• $500 entry monthly raffle

Employment & Compliance

All HR, payroll, and employment matters are managed by Assist World. An NDA and cybersecurity policy are in place covering both parties. The candidate will be employed by Assist World and contracted to the client.

Salary: $700 - $800 a month

A Note on Fit

This role suits someone who is genuinely bilingual and comfortable being client-facing in both languages, since a large share of inquiries will come from Spanish-speaking clients. The client values speed and reliability above all — the right candidate is proactive about following up quickly rather than letting inquiries sit. This starts part-time with a clear path to full-time for the right fit.