[Hiring] Virtual Assistant - Operations & Administration Support @Virtual Staff 365

Role Description

This role provides structured administrative and operational support across multiple healthcare entities. The focus is on document control, SOP management, and billing support within a compliance-driven environment.

This is an ideal role for someone who thrives in process-driven work, enjoys structured tasks, and has a strong eye for detail and accuracy.

Job/Role Responsibilities

• Operations & Document Management
  • Organise and standardise SOPs, policies, and operational documents.
  • Maintain document consistency across multiple sites.
  • Manage document version control and ensure accuracy.
  • Update forms, templates, and procedural documents.
  • Identify inconsistencies and recommend improvements.
  • Ensure documentation aligns with compliance standards.
• Clinical Trial & Billing Support
  • Raise invoices in Xero (approx. 40–50 per month).
  • Process billing data through structured workflows.
  • Assist in invoice preparation (final approval handled onshore).
  • Support reconciliation processes as required.
• General Administration
  • Manage receipts and assist with tax-related documentation.
  • Collate and organise structured data.
  • Provide administrative support across multiple related entities.
  • Communicate with contractors via email when required.

Qualifications

• Experience in administration, document control, or office support roles.
• Strong organisational skills and high attention to detail.
• Ability to handle repetitive, process-driven tasks with consistency.
• Strong written English communication skills.
• Experience working in regulated or compliance-driven environments (preferred).
• Familiarity with Xero or accounting systems (preferred).
• Comfortable working remotely within secure systems and following strict data privacy protocols.

Requirements

• Comfortable to start working on a part-time basis (20-30hrs per week) with gradual increase to full time.

Benefits

• Permanent work-from-home set-up.
• Dayshift (Australian business hours).
• Part-time job (20-30 hrs per week; initially).
• HMO.
• Annual leave.
• 13th-month pay.
• With Government-Mandated Benefits.