[Hiring] Vietnamese Bilingual CMA @Anderson Injury Lawyers

Role Description

• Client Communications:
  • Assist in communicating with clients to gather initial case information, update them on case status, and address inquiries.
  • Maintain a positive and client-focused approach in all interactions.
• Case File Organization:
  • Aid in the organization and maintenance of pre-litigation case files, ensuring accuracy and completeness.
  • Assist in tracking and updating case information in the case management system.
• Document Preparation:
  • Assist in the preparation of necessary documents for case evaluations, including summaries, timelines, and client communications.
  • Ensure that all documents are properly labeled, filed, and accessible for case managers.
• Medical Records Coordination:
  • Support in coordinating the retrieval of medical records and bills relevant to pre-litigation cases.
  • Liaise with medical providers to gather necessary documentation.
• Task Coordination:
  • Assist in coordinating tasks related to the pre-litigation process, ensuring timelines are met.
  • Collaborate with legal professionals to facilitate case progression.
• Client Advocacy:
  • Uphold a client-focused approach, advocating for client needs and ensuring a positive client experience.
  • Address client inquiries and concerns, escalating complex issues to case managers.
• Administrative Support:
  • Provide general administrative support, including data entry and electronic filing.
  • Assist in maintaining organized and up-to-date case files.
• Calendar Management:
  • Aid in managing calendars and scheduling appointments for case managers.
  • Ensure efficient coordination of appointments and follow-ups.

Qualifications

• Fluency in both spoken and written English and Vietnamese required.
• Experience working with Chinese speaking clients, with demonstrated ability to communicate effectively in both languages.
• Proficiency in reading, writing, and speaking Chinese and English; to assist with client interactions, documentation, and case file management.
• Previous experience in an administrative or support role, preferably in a legal or client-focused setting.
• Strong organizational and communication skills.
• Detail-oriented with the ability to manage multiple tasks.
• Proficiency in Microsoft Office and basic computer skills.

Benefits

• Health, Dental, Vision & Life Insurance.
• 401k benefits that include a company match and are eligible for immediate enrollment.
• Paid Time Off.
• Paid holidays.
• Free gym membership.