[Hiring] Vice President, RCM Client Engagement @Sound Physicians

Role Description

The Vice President, RCM Client Engagement serves as a strategic leader and the primary liaison between the internal service line leadership, operational leaders, and external hospital partners. This role is responsible for providing visibility, education, and guidance on all Revenue Cycle Management (RCM) functions, payer contracting dynamics, and broader market payer behaviors. The VP acts as a trusted business partner to both internal stakeholders and client leadership teams, ensuring strong performance, transparency, and alignment across the full revenue cycle continuum. The role also contributes to business growth by providing subject matter expertise and strategic input on new business opportunities, including client expansions, payer strategy insights, and operational solution design.

Qualifications

• Bachelor’s degree in healthcare administration, Business Administration, or a related field required.
• Master’s degree in business administration, Healthcare Management, or a related discipline strongly preferred.
• 10+ years of progressive experience in Revenue Cycle Management, healthcare operations, or payer contracting functions.

Requirements

• Exceptional proficiency in executive level document development and presentation creation; able to produce high impact materials for senior leadership.
• Advanced Excel and presentation skills with the ability to develop clear, compelling analyses and executive ready deliverables.
• Exceptional communication and executive presence skills.
• Ability to interpret and present complex financial and operational data clearly.
• Strong analytical, decision making, and problem-solving abilities.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Collaborative leadership style with a focus on trust, accountability, and partnership.
• Strong understanding of payer behavior, market dynamics, reimbursement methodologies, and regulatory considerations.
• Demonstrated success in client engagement, stakeholder management, and relationship building at the executive level.
• Experience contributing to new business development or supporting client growth efforts preferred.
• Experience leading teams in a multisite or multiservice line environment.

Benefits

• Medical insurance, Dental insurance, and Vision insurance.
• Health care and dependent care flexible spending account.
• 401(k) retirement savings plan with a company match.
• Self-managed PTO Plan.
• Ten company-paid holidays per year.

Values

• Drive: Motivated to succeed and get things done at a high level of achievement.
• Persistence: Demonstrates the ability to “keep at it” even when obstacles or challenges are present; returns to the work at hand after a change of course.
• Resourcefulness: Proactive willingness to utilize available information and tools to figure things out.
• Self-starter: Demonstrates the ability to jump in and start a task or project with limited direction.
• Strategic Thinking: Demonstrates the ability to look at the big picture and proactively develop a plan of action.
• Team Player: Proactively seeks to work with others to accomplish a common goal. Willingness to share challenges and successes with others.