[Hiring] Vice President, Property Operations @Berkshire Residential Investments

Role Description

The Vice President, Property Operations directs the property management function for the assigned portfolio. This leader thinks strategically, manages staff in alignment with Berkshire’s culture, and plans, organizes, and executes initiatives that produce desired results. The Vice President builds and maintains strong internal and external relationships and consistently demonstrates Berkshire’s values.

This position is designed for a hands-on operator who brings financial discipline, operating rigor, and strong cross-functional leadership to a complex, transitional portfolio with significant operational, physical, leasing, and cash flow challenges. The Vice President works closely with Asset Management and leads the portfolio’s day-to-day property operations strategy by:

• Strengthening onsite execution
• Improving financial visibility
• Advancing leasing efforts
• Positioning each asset for stronger, more consistent performance

Responsibilities include, but are not limited to:

• Ensure the portfolio’s operational success, curb appeal, and profitability.
• Ensure consistent application of policies and procedures across the division and implementation of audit responses by established due.
• Own the day-to-day operating strategy and performance of a multi-asset portfolio, maintaining a consistent onsite presence across the properties.
• Translate asset-level business plans into clear operating priorities, measurable milestones, and disciplined follow-through.
• Partner with Construction, Asset Management, and onsite teams to prioritize critical building needs, monitor progress, escalate risks, and minimize disruption to residents and leasing activity.
• Ensure property operations and construction plans are aligned, appropriately sequenced, and clearly communicated.
• Establish a consistent portfolio governance through cadence, including KPI scorecards, risk reporting, and concise operating recommendations to Executive Management and ownership.
• Make timely decisions regarding appropriate decision-making authority for pricing, concessions, staffing, vendors strategy, capital priorities, and corrective actions within approved company parameters.

Qualifications

• Ten or more years of multifamily property management experience, including senior leadership responsibility for complex multifamily operations.
• Demonstrated success leading lease-up environments, preferably involving high-rise, transitional, financially or physically challenged, or underperforming assets.
• Strong accounting foundation and advanced knowledge of property-level financial statements, budgeting, forecasting, cash flow management, P&L analysis, and financial controls.
• Experience working collaboratively with Asset Management and operating from an owner-focused perspective.
• Proven ability to diagnose performance issues, establish priorities, and improve execution in complex operating environments.
• Experience coordinating major capital, rehabilitation, or construction activity within occupied residential assets preferred.
• Demonstrated management skills and a record of building teams and identifying, mentoring, and developing talent in both onsite and virtual settings.
• Proven experience with an institutional-grade owner or operator.
• Comprehensive knowledge of financial operations, budgeting, and P&L analysis.
• Operating experience across the full investment cycle and multiple asset classes, including acquisition due diligence, repositioning and rehabilitation, stabilized operations, and asset dispositions.
• Ability to organize, prioritize, and manage multiple competing priorities using sound judgment, critical thinking, and problem-solving.

Requirements

• Bachelor’s degree required.
• An industry designation, or significant progress toward one, such as CPM, CAPS, or CAM, is preferred.
• Demonstrated ability to use and learn new technologies, including hardware, mobile devices, software, and cloud-based applications.
• Proficiency with standard office technology, including computers, monitors, keyboards, and telephone headsets.
• Proficiency with Microsoft 365 applications, including Word, Outlook, Excel, Teams, PowerPoint, SharePoint, and Stream.

Benefits

• Excellent benefits package focusing on total health and wellness.
• Programs and incentives that promote physical, mental, financial, and behavioral wellbeing.
• Current anticipated annual base salary range: $175,000 - $200,000.
• Base salary within the range will be determined by various factors including but not limited to the individual's experience, skills, and qualifications.