[Hiring] Vice President, Professional Services @Qlik

Role Description

Qlik is seeking a Leader for our Americas Services Team to run a high-performing Consulting and Professional Services organization across North America and Latin America. This is a key role on the global Services leadership team, owning the Americas P&L, delivery excellence, and regional execution of Qlik's Services strategy.

• Lead a team delivering thought leadership, solution delivery, and project management across enterprise consulting engagements.
• Drive operational excellence and modernize delivery through AI and automation.
• Align closely with Americas GTM, Sales, Product, and Customer Success.
• Balance demand against capacity to hit targets for bookings, revenue, margin, retention, customer satisfaction, and employee engagement.

The winning candidate has:

• Led large customer engagements and teams.
• An eye for top consulting and technical talent.
• A proven track record scaling Consulting/Professional Services in a high-growth SaaS or data/analytics organization.
• Cultural fluency, collaboration, and strategic thinking to operate across the Americas region.

Qualifications

• 10+ years leading a high-growth, P&L-owning Consulting/Professional Services practice in enterprise SaaS, data/analytics, or a major consulting firm.
• Proven track record with outcome/value-based pricing, GenAI-driven delivery, and productized services.
• Hands-on experience applying AI/automation to delivery (accelerators, automated QA, self-service).
• Strong data fluency — comfortable managing the business via dashboards and outcome metrics.
• Experience commercializing services and positioning them with sales/strategic accounts.
• Proven partnership with Customer Success on retention and expansion.
• History scaling a profitable services business through multiple economic cycles.
• Strong financial modeling skills (services forecasts tied to revenue, margin, cash flow).
• Excellent influence, negotiation, and communication skills across all levels.
• Vertical depth (financial services, healthcare, manufacturing, etc.) a plus; Spanish/Portuguese a plus.
• Willingness to travel across the Americas.
• Bachelor's degree in a relevant technical field (Engineering, Business, Computer Science, or equivalent). MBA desirable.

Requirements

• Deliver year-over-year growth in Americas Services revenue and margin against plan.
• Increase services attach rate on new and expansion bookings.
• Launch at least one outcome-based or value-based delivery offering.
• Stand up AI-assisted delivery capabilities that measurably reduce time-to-value and improve delivery margin.
• Build a real-time, data-driven operating cadence, dashboards for utilization, project health, and customer satisfaction.
• Strengthen bench strength and reduce regrettable attrition through targeted hiring, development, and succession planning.
• Improve customer satisfaction/NPS on delivered engagements.
• Establish tighter, measurable alignment between Services, Sales, Customer Success, and Product/R&D on the Americas GTM plan.

Benefits

• Base salary range: $200,000 USD MIN – $300,000 USD MAX per year.
• Variable commission range: $88,000 USD MIN - $132,513 USD MAX.
• Comprehensive benefits including medical, dental, and vision coverage.
• Life and AD&D, short and long-term disability coverage.
• Paid time off, paid parental/maternity leave.
• Participation in a 401(k) program that includes company match.
• Additional voluntary benefits.