Vice President of Professional Services @Restaurant365

[Hiring] Vice President of Professional Services @Restaurant365

Apr 02, 2025 - Restaurant365 is hiring a remote Vice President of Professional Services. 💸 Salary: unspecified. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves leading and scaling the multi-functional services organization at Restaurant365.

Oversee onboarding, professional services, education services, and service delivery partner program.
Drive key business results including accelerating customer time-to-value and driving business outcomes through services channels.
Foster a high-performance culture and forecast bookings and revenue.
Deliver monthly and quarterly organizational performance results.
Partner with Services Product Management to develop and refine service packages and capabilities.
Engage with the Partnerships organization for strong collaboration.

Success in this role requires strong cross-functional collaboration with:

Qualifications

10+ years of experience in professional services, consulting, or customer-facing roles in a SaaS software environment.
5+ years in a senior leadership role (Sr. Director+) with direct responsibility for managing large, highly cross-functional teams.
Strong command of implementation methodologies, change management, and the customer lifecycle.
Experience developing, launching and delivering services products.
Proven track record of driving customer success and scaling services organizations in high-growth SaaS companies.
Knowledge and experience of managing a successful services partner program.
Excellent interpersonal, communication, and executive-level presentation skills.
Data-driven mindset with a focus on operational excellence and continuous improvement.
Superior analytic skills and ability to communicate key insights and performance metrics.
Extraordinary leadership skills, with ability to drive a vision to execution.
Ability to thrive in a fast-paced, evolving environment with a high level of autonomy.
Bachelor's degree required; MBA or equivalent is a plus.
Previous restaurant, HR and/or financial technology experience is a plus.

Requirements

Benefits

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📍	Be aware of the location restriction for this remote position: USA
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Vice President of Professional Services @Restaurant365

All others

Salary 💸 unspecified	Remote Location USA
Job Type full-time	Posted Apr 02, 2025

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.