[Hiring] Vice President – Infrastructure @J.D. Power

Role Description

JD Power is seeking a transformational technology leader to serve as Vice President of Infrastructure, responsible for leading and modernizing the company’s global infrastructure organization. This role oversees approximately 150 employees across production technology operations, end-user technology, and enterprise systems.

This is a highly visible, enterprise-level role requiring deep expertise in infrastructure modernization, cloud and on-premises operations, and organizational transformation. You must be equally effective at setting strategic direction and driving day-to-day operational excellence.

The Impact You Will Have in This Role:

• Unifying and transforming JD Power’s global infrastructure into a modern, scalable, and operationally excellent function.
• Consolidating disparate TechOps groups, implementing standardized processes, and creating a culture of urgency and velocity.
• Providing executive leadership with full transparency into work in progress, release schedules, and capacity allocation.

What You’ll Be Doing in This Role:

• Infrastructure Transformation & Organizational Unification
  • Unify TechOps Organizations: Consolidate the infrastructure teams across acquired entities into a single global function with consistent processes, tooling, titles, and culture.
  • Drive Cultural Transformation: Instill a culture of urgency, ownership, and a bias toward action across all infrastructure teams globally.
  • Design Organizational Structure: Implement a structure that streamlines operations and optimizes for velocity.
  • Build Talent Pipeline: Drive workforce planning, skills development, and talent acquisition.
• Production Technology Operations
  • Own Core Infrastructure: Operate and optimize on-premises and cloud data centers, networking, server and container virtualization, operating systems, databases, and L3 customer system support.
  • Drive Cloud Modernization: Lead cloud migration and modernization initiatives.
  • Establish Operational Excellence: Define and enforce SLAs, incident management, disaster recovery, and business continuity standards.
  • Implement Observability & Automation: Deploy robust monitoring, observability, and automation.
• Desktop Technology Operations & AI Enablement
  • Manage End-User Technology: Oversee employee hardware lifecycle management and productivity software deployment.
  • Champion AI Adoption: Drive enterprise-wide adoption of AI-powered tools.
  • Evaluate Emerging Tools: Continuously assess, pilot, and roll out AI productivity software.
• Enterprise Systems
  • Optimize Enterprise Platforms: Manage and optimize the enterprise systems portfolio.
  • Partner with Business Leaders: Collaborate with Finance, Procurement, HR, and Sales leadership.
  • Manage Vendor Relationships: Oversee vendor relationships and contract negotiations.
• Planning, Delivery & Transparency
  • Own Quarterly Planning: Establish a rigorous quarterly planning process.
  • Deliver Transparency: Provide real-time visibility to the executive team.
  • Build Dashboards & Reporting: Develop and maintain dashboards.
  • Drive Efficiency: Deliver top-line growth enablement and bottom-line efficiency.

Qualifications

• 15+ years of progressive experience in infrastructure technology leadership.
• 5+ years in a VP or senior director role overseeing large, globally distributed infrastructure teams.
• Proven success transforming infrastructure organizations in multi-entity or post-acquisition environments.
• Deep expertise in data center operations, cloud platforms (AWS, Azure, GCP), networking, virtualization, container orchestration, and database management.
• Strong experience managing enterprise systems such as NetSuite, Workday, Salesforce, or Coupa.
• Demonstrated success implementing operational excellence frameworks, including ITIL, SRE practices, and DevOps methodologies.
• Hands-on experience with or strong conviction about AI-assisted tools and automation practices.
• Exceptional leadership and team-building skills.
• Strong executive communication and presentation skills.
• Experience operating in private equity-backed or high-growth environments.
• Experience in data-intensive or analytics-driven businesses, particularly in automotive, financial services, or information services sectors (preferred).
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field; advanced degree preferred.

Benefits

• Starting salary range of $230,000 - $240,000 CAD/USD per year.
• Pay determined by relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location.

Company Description

Our mission in the market we serve is clear. To power every auto-related decision through proprietary data, advanced analytics, deep industry expertise, and seamless workflows that connect insight to action.

• We POWER Our Customer's Success
• We are Innovative, Collaborative and Grounded in Data
• We Make Things Easy
• We Get It Done
• We Start with Trust & Prove it Everyday