[Hiring] Veterinary Case Manager @Sage Veterinary Imaging

Role Description

Join a growing, highly specialized veterinary diagnostic imaging organization where we get answers for pets! With three, and growing, busy outpatient imaging centers, Sage Veterinary Imaging specializes in advanced cross-sectional imaging, including MRI, CT, and neuroimaging. We're seeking an experienced veterinary professional who thrives in a fast-paced, technology-driven environment and can help our specialists focus on what they do best—delivering expert clinical answers.

The Case Manager serves as a critical clinical communication and coordination resource between Sage Veterinary Imaging's veterinarians, radiologists, neurologists, referring veterinarians (rDVMs), and pet owners. The Case Manager ensures diagnostic imaging and neuro-imaging cases are complete, organized, and ready for specialist review, allowing our experts to focus on clinical interpretation and consultation rather than administrative tasks. The role also manages case progression, facilitates accurate and timely communication, and coordinates follow-through.

Success requires strong veterinary clinical knowledge, independent judgment, exceptional communication, and confidence using technology, including AI-enabled tools.

Qualifications

• Veterinary technician (RVT, CVT, LVT), veterinarian (DVM), or veterinary professional with equivalent clinical experience.
• Minimum of five years of advanced veterinary clinical experience.
• Strong knowledge of veterinary terminology, diagnostic procedures, medical records, and clinical workflows.
• Exceptional verbal and written communication skills, including confidence working directly with senior clinical leadership.
• Demonstrated ability to independently manage complex cases, prioritize competing demands, and collaborate across teams.
• Strong proficiency with electronic medical records, digital applications, and technology-supported workflows, including the ability to learn AI-enabled tools.
• Ability to consistently work Monday–Friday, 8:00 AM–5:00 PM Central Time.

Requirements

• Experience as a veterinary neurology technician (Neuro Tech) supporting neurological examinations, advanced imaging, or specialty consultations.
• Three or more years of experience in specialty, emergency, referral, diagnostic imaging, or teleradiology practice.
• Experience with diagnostic imaging processes and equipment, particularly MRI, CT, and ultrasound.
• Familiarity with neurological examinations, lesion localization, and neuro-imaging workflows.
• Experience coordinating specialty consultations or preparing cases for radiologist or neurologist review.
• Familiarity with PACS, DICOM, imaging software, and AI-assisted workflow tools.

Benefits

• 401(k) with company match
• Medical, dental, and vision insurance, subject to eligibility requirements
• Employee Assistance Program (EAP)
• 15 days of Paid Time Off annually
• Paid company holidays
• Continuing education and professional development
• Specialty training opportunities
• Employee pet care discounts
• Collaborative environment working alongside experienced veterinary specialists

Company Description

At Sage Veterinary Imaging, we get answers for pets. We're a growing, highly specialized outpatient veterinary diagnostic imaging organization with three busy centers and a focus on advanced cross-sectional imaging and neuroimaging. Our radiologists, neurologists, and clinical teams work together to provide referring veterinarians with the diagnostic answers and expert guidance they need to make informed decisions for their patients.

As our Case Manager, you'll play an important role in making that possible—preparing complex cases, supporting our specialists, and ensuring seamless communication and follow-through. If you're a clinically knowledgeable, highly organized veterinary professional who thrives in a fast-paced, specialized environment and wants to make a meaningful impact without providing direct patient care, we'd love to hear from you.