[Hiring] Verifications Specialist @VerifiedFirst

Role Description

The Verifications Specialist will serve as an extension of our team, verifying employment, education, professional references, and license status of job applicants for our clients.

• Make outbound calls daily in the performance of education, employment, and reference verifications provided by job applicants on behalf of our clients;
• Review and complete verification requests as ordered by our clients;
• Determine, through research, the next steps to verify information;
• Answer inbound calls on a multi-line phone system for the Verifications Department;
• Conduct internet research to verify education and employment information provided by job candidates;
• Email businesses, schools, and professional organizations to verify information given by job applicants on behalf of our clients;
• Conduct interviews with professional references to assess a job applicant's previous work history;
• Meet team productivity and accuracy standards;
• Administrative responsibilities related to the Verifications team, including but not limited to file triage, mass text/emailing, monitoring group inbox;
• Perform other duties as assigned.

Qualifications

• High School Diploma or equivalent required;
• 1+ year(s) experience in an office setting;
• At least 1 year of experience in U.S. Domestic Background Screening;
• Strong phone presence required, with a professional demeanor;
• Working knowledge of G-Suite and Microsoft Office products;
• Navigate between multiple windows/browsers with ease, perform extensive internet research, and type 45 WPM;
• Ability to sit for extended periods, ability to be on the phone for extended periods, perform extensive internet, and phone research.

Requirements

• Ability to maintain regular and punctual attendance;
• Encourage a direct and positive relationship between the community and the company;
• Able to thrive in a fast-paced environment;
• Able to quickly learn new software and use systems accurately;
• You are a natural problem solver and are focused on creating solutions;
• You can adapt quickly to a changing environment;
• You work well independently but understand the importance of teamwork;
• Strong verbal and written communication skills, including the ability to effectively facilitate and adjust communication styles to the audience.

Benefits

• Work-life balance: Enjoy your free time with no nights or weekends, paid holidays, and paid time off starting on your first day;
• Health: Save money on insurance with paid insurance premiums;
• Growth: Continue to learn with continuous education, career pathing, and ongoing training. You won’t stall here, growth is part of our success;
• Outstanding Culture: In our remote work environment, we prioritize team-building through engaging meetings and events, including town halls, Office Olympics, and culture conversations. These activities are vital for strengthening our connections and embodying our company values.