[Hiring] Vendor Management & Sourcing Specialist @Pie Insurance

Role Description

The Vendor Management & Sourcing Specialist is the operational backbone of Pie’s Claims Vendor Management and Procurement function, owning end-to-end work across both sourcing/procurement execution and vendor relationship and performance management. In this senior individual contributor role, you will lead the full sourcing lifecycle by translating business needs into RFx processes, conducting market research, spend analysis, benchmarking, and competitive bid evaluations, and delivering data-backed vendor selection recommendations. You will also manage the Claims vendor portfolio by coordinating stewardship meetings, monitoring scorecard performance, handling day-to-day vendor communications, and driving issues through the escalation log from identification to resolution. This role operates within a lean team and requires independent judgment, strong follow-through, and proactive delivery of leadership-ready outputs with minimal oversight.

How You’ll Do It

• Sourcing & Procurement Execution
  • Lead end-to-end sourcing activities: needs intake, market research, RFx development and management, bid evaluation, and vendor selection recommendation packages.
  • Conduct spend analysis and competitive benchmarking across the active vendor portfolio to identify cost optimization, consolidation, and renegotiation opportunities.
  • Prepare comparison matrices, commercial term analyses, and leadership-ready recommendation summaries that enable vendor decisions based on data, not assumptions.
  • Support contract negotiations by conducting pre-negotiation research: identifying risk areas, pulling historical contract data, and developing favorable position recommendations.
  • Execute operational expense bill review, flagging invoice discrepancies, out-of-scope charges, and savings opportunities.
  • Build and maintain data integrity within the vendor tracking system, ensuring spend records, pipeline data, and vendor information are accurate and current.
  • Develop and refine sourcing templates, standard operating procedures, and playbooks that create repeatable, defensible sourcing processes.
• Vendor Relationship & Performance Management
  • Serve as the primary day-to-day point of contact for all active Claims vendors, managing routine communications, requests, and issue triage.
  • Coordinate and prepare for quarterly stewardship meetings with high-risk and claims-critical vendors, including agenda development, performance data compilation, and follow-up tracking.
  • Track vendor performance against scorecards, populating data and flagging performance gaps to the Senior Manager for action.
  • Maintain the Issues & Escalations log — documenting, routing, and tracking vendor issues from identification through resolution.
  • Coordinate vendor onboarding documentation collection and verification: W-9s, insurance certificates, compliance certifications, and NDAs.
  • Collaborate with Claims leadership and Legal to support vendor contract compliance, regulatory audit coordination, and billing guideline enforcement.
  • Support the defense counsel panel oversight program, including spend tracking by firm and stewardship meeting coordination.

Qualifications

• High school diploma or GED required. Bachelor’s degree preferred in business, finance, supply chain, or a related field.
• 4+ years of combined experience in vendor management, strategic sourcing, procurement, or a related role — with demonstrated competency in both sourcing execution and vendor relationship management.
• Direct experience in workers’ compensation or commercial lines insurance is required.
• Demonstrated history of executing sourcing activities independently: RFx development, spend analysis, bid evaluation, and vendor selection.
• Experience managing vendor relationships and performance, including stewardship meetings, scorecard tracking, and escalation management.
• Exposure to contract review, commercial term analysis, and negotiation support.

Requirements

• Understanding of the claims lifecycle, vendor ecosystem, and cost drivers.
• Ability to manage or source within the vendor ecosystem effectively.

Benefits

• Competitive cash compensation
• Comprehensive health plans
• Generous PTO
• Future focused 401k match
• Generous parental and caregiver leave

Location Information

Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (territories excluded) and have access to reliable, high-speed internet.

Additional Information

• Pie Insurance is an equal opportunity employer.
• Pie Insurance participates in the E-Verify program.
• Pie Insurance is committed to protecting your personal data.
• Safety First: Pie Insurance is committed to your security during the recruitment process.