[Hiring] User Researcher @Maven Clinic

Role Description

Maven is building a new direct-to-consumer business, and we're making decisions every week that should be informed by real user insight: how women think about GLP-1 care, what makes a virtual clinic feel trustworthy, where our funnel loses people and why. We are looking for a part-time user researcher to own research end to end for our consumer team.

This is a hands-on contract role for someone who can operate independently:

• Scope studies with product and design
• Recruit participants
• Run the research - either in-house or using a third-party platform
• Bring back insights the team actually uses
• Help us level up, shaping our tooling and research process as the team grows

This is a part-time contract engagement of approximately 10-20 hours per week, for an initial 6-month term with intent to extend or expand for the right person. The role is fully remote and open to candidates anywhere in the US.

Qualifications

• 5+ years of user research experience, including consumer products
• True mixed-methods range: designed and fielded surveys with sound methodology; skilled interviewer and moderator; familiar with AI-augmented methods and tools
• A track record of running research end to end with minimal oversight, ideally as a contractor, consultant, or solo researcher
• Strong synthesis and communication: turn messy data into clear, decision-ready insights
• Comfort in a fast-moving environment where research has to keep pace with weekly ship cycles
• Experience in healthcare, tele-health, or another trust-sensitive consumer space is a plus
• Experience researching subscription products or conversion funnels is a plus
• Experience standing up research practices or tooling at an early-stage team is a plus

Requirements

• The hourly rate for this role is $90 - $120 per hour
• Individual pay decisions are based on qualifications, experience, and skillset
• This is a 1099 contract position and is not eligible for Maven employee benefits
• This role requires active work authorization in the US
• Maven embraces a flexible and inclusive work environment
• This role is open to candidates in: AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, TX, VA, VT, and WI

Benefits

• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning, and pediatrics
• Whole-self care through wellness partnerships
• Hybrid work, in-office meals, and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting