[Hiring] User Research Intern @Phygtl

Role Description

As a User Research Intern, you’ll coordinate, run, and support qualitative research that shapes product decisions. You’ll learn how to plan sessions, moderate high-signal conversations, and turn messy qualitative input into crisp, usable insights. This role is hands-on, not watching from the sidelines.

What you’ll do

• Coordinate and moderate user research sessions (core)
  • Plan and facilitate focus groups and/or interviews using our guides and structure
  • Ask strong follow-ups (“ask, don’t tell”), stay neutral, and manage group dynamics
  • Keep sessions focused, respectful, and high-signal
• Plan sessions with intention
  • Translate research goals into a discussion guide and session flow (templates provided)
  • Align questions to current product hypotheses and decisions
• Deliver clean research outputs (required)
  • Leverage tech to transcript + structured summary (insights, quotes, implications, follow-ups)
• Work like a remote-first teammate
  • Track tasks and deadlines in Asana
  • Share a short weekly update (what you ran, what you learned, what’s next, blockers)

Benefits

• Skills that actually compound
• Moderation reps + coaching (how to ask better questions, stay unbiased, and go deeper than surface opinions)
• Synthesis practice: turning transcripts into patterns, insights, and recommendations
• Stronger communication: writing and presenting findings clearly
• Work alongside engineers, designers, and PMs
• Unlock your entrepreneurial DNA by collaborating with the founders
• Portfolio-ready proof: You’ll produce real research artifacts (sanitized summaries/insight memos you can reference in a portfolio)
• Career clarity: You’ll learn what it’s like to work on a real consumer product where research directly changes decisions
• Learn first-hand how to use LLMs, LWMs, and agents, skills that catapult you into your professional career

Qualifications

• 3rd/4th year student (Junior/Senior), 2nd year outliers
• Fluent English; comfortable leading live conversations
• Reliable follow-through (you hit deadlines and communicate early if blocked)
• Curious by default: you naturally ask “why?” and you’re not afraid of silence

Requirements

• Strong preference: You’re genuinely excited about:
  • AI and AR (and where consumer tech is heading)
  • Gaming, social products, and mobile consumer apps
  • Building a mission-driven product (not “another internship”)
  • Remote-first execution: proactive communication, strong writing, self-management
• Tools comfort (important)
  • Comfortable learning and using tools like ChatGPT, Claude, Asana, shared docs, and forms.
• Nice to have:
  • Any facilitation background (clubs, tutoring/teaching, community leadership, RA/peer mentor, etc.)
  • Any qualitative research exposure (class projects count)
• Nice to have (GREAT+)
  • OpenClaw agentic process setup (agentic workflows/automation that speeds up research operations)

Time expectations

• 10–15 hours/week on average (flexible around classes)
• You’ll ramp into a steady rhythm of ~1–2 sessions/week once trained and consistent