[Hiring] Twi / Akan Over the Phone Interpreter @Global Impact Group LLC

Role Description

We are seeking Twi (Akan) Over-the-Phone Interpreters (OPI) to support our USCIS contract. Twi, a major West African language spoken in Ghana and diaspora communities, is a rare but critical language often required in asylum, refugee, and immigration proceedings.

• Provide real-time Twi (Akan) ↔ English telephonic interpretation for USCIS interviews, hearings, and official proceedings.
• Interpret with accuracy, impartiality, and professionalism in immigration and asylum contexts.
• Maintain confidentiality and comply with USCIS/DHS interpreter ethics and standards.
• Support both scheduled assignments and urgent/surge interpretation needs.
• Participate in training, compliance refreshers, and quality assurance audits.

Qualifications

• Native or near-native fluency in Twi (Akan) and English.
• 2+ years of professional interpreting experience (immigration, legal, community, healthcare, or government preferred).
• Strong knowledge of interpreter ethics, confidentiality, and cultural awareness.
• Excellent telephone communication skills; ability to remain accurate under pressure.
• Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 security clearance.

Benefits

• Flexible schedule
• Opportunity for advancement
• Training & development
• Competitive pay: $28–35/hour (rare-language premium).
• Remote work using secure USCIS-approved systems.
• Paid training and professional development.
• Steady workload under a federal contract.
• Opportunities for growth in quality assurance or linguist leadership.

Company Description

Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We deliver secure, high-quality language solutions in 80+ spoken and signed languages for USCIS and other federal agencies.

How to Apply

• Submit:
• Resume / CV highlighting Twi (Akan) interpreting experience.
• Any certifications (community, medical, court, or professional interpreting credentials preferred).
• Availability for full-time or contractor roles.

Apply at: [email protected]

Subject line: Twi (Akan) OPI Interpreter Application – USCIS Contract

This is a remote position.