[Hiring] Translation Project Scoping Coordinator @Welo Global

Role Description

In this role, you will own the end-to-end scoping and quoting process, acting as a strategic liaison to the Project Management team to guarantee seamless client delivery. You will also play a key part in project success by leveraging language technology and developing pilot processes to enhance efficiency.

Responsibilities

• Generate precise project quotes and calculate turnaround times, aligning technical specifications with client expectations.
• Drive quote conversion by following up on proposals to meet and exceed target acceptance rates.
• Identify revenue opportunities and "add-on" business within existing accounts to support long-term retention.
• Provide consultative advice to clients on project optimization, balancing product quality with cost-efficiency.
• Partner with Business Development to design and execute sales strategies for key accounts.
• Monitor account health and service usage, providing actionable feedback to internal teams to improve client satisfaction.
• Optimize operational workflows and implement sales actions that reduce manual tasks and increase profit margins.
• Manage financial governance by ensuring the accuracy of legal entities, POs, and billing schedules within internal systems.
• Serve as a cross-functional liaison, effectively conveying specific client requirements to Project Managers with clarity and technical precision.
• Achieve key performance indicators (KPIs) related to quoted volume, acceptance rates, and average project value.

Qualifications

• Essential: Fluent in English, excellent oral and written communication, and comfortable speaking to clients at all levels, via phone or video call.
• Desirable: Knowledge of other languages.
• Essential: Total Command of Microsoft Office.

Education and Experience

• Education:
• Essential: Middle or higher-level vocational training in administration or university degree.
• Desirable: Master's Degree.
• Experience:
• 2-4 years of experience in customer-facing activities related to the localization/translation/project management fields.

Company Description

Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications.