[Hiring] Translation Document Specialist @Alexa Translations

Role Description

Please note this is a remote work from home position.

The Document Specialist – Accessibility & Formatting supports the preparation and formatting of translated documents to ensure they are structurally sound, accessibility-aware, and visually accurate. This role focuses on:

• Document structure
• Accessibility support (AODA/WCAG)
• Layout/formatting

Working closely with Project Managers and linguists to reduce manual effort, prevent file-related risks, and support high-quality deliverables across common business formats (Word, PowerPoint, Excel, PDF). This is not a localization engineering or creative design role.

Key Responsibilities

• Document preparation & structure:
  • Prepare and clean source files for translation in Phrase
  • Ensure proper document structure (headings, lists, tables, headers/footers)
  • Apply and advise on CAT filters and settings to preserve structure and minimize rework
• Accessibility support (AODA / WCAG):
  • Support accessibility-aware document handling aligned with AODA and WCAG 2.1 / 2.2
  • Verify and preserve reading order, semantic structure, table headers, hyperlinks, and language metadata
  • Support accessible deliverables in Word, PowerPoint, and tagged PDF
  • Run basic accessibility checks (e.g. Acrobat / PAC tools) and flag issues for remediation
  • (This role supports accessibility compliance but does not provide legal certification.)
• Formatting & layout:
  • Format translated documents to ensure clean reflow and consistency with source layout
  • Address layout issues such as text overflow, tables, pagination, and spacing
  • Perform light IDML / InDesign fixes where required (non-creative)
• Post-translation support:
  • Support Project Managers by reviewing re-exported translated files for structural, layout, or accessibility risks
  • Identify issues and recommend corrective actions to reduce downstream rework
• Collaboration & process improvement:
  • Work closely with Project Managers to reduce manual document handling
  • Contribute to best practices, templates, and documentation related to document handling and accessibility

Qualifications

• 3+ years of experience in document handling, DTP, or similar roles within the translation or localization industry
• Professional proficiency in French and English (spoken and written)
• Fluency in Arabic or Chinese is a plus
• Strong hands-on experience with Microsoft Word, PowerPoint, Excel, and PDF workflows
• Experience working with CAT tools (Phrase preferred)
• Working knowledge of AODA and WCAG accessibility principles
• Strong attention to detail and ability to explain technical issues clearly
• Experience supporting accessibility in regulated or public-sector environments
• Familiarity with IDML / InDesign (production level)
• Experience in AI + human translation workflows

Benefits

• Comprehensive Health Insurance: Including vision, dental, complementary therapies, and support for your overall well-being.
• Your Birthday Off: We celebrate your special day!
• 6 Personal/Sick Days: Take the time you need for your health or life’s unexpected moments.
• Work-Ready Equipment: Get the tools you need to succeed, provided upon request.
• Remote Work Model
• Learning & Growth Opportunities: Training and resources tailored to your role and department.
• Supportive & Collaborative Team Culture: Work alongside team members who genuinely have your back.
• Team Recognition & Action Awards: Celebrate wins and contributions in meaningful ways.
• Employee Referral Program: Earn rewards for bringing amazing talent to our team.