[Hiring] Transcript QA Reviewer @Unify America

Role Description

We’re looking for a Transcript QA Reviewer to help us understand how accurately our platform captures real-world conversations. In our programs, students participate in structured one-on-one conversations about complex civic topics. These conversations are automatically transcribed. Your role is to carefully compare transcripts to video recordings and help us determine how reliable those transcripts actually are.

This is focused, detail-oriented work. It’s a great fit for someone who is patient, precise, and enjoys spotting patterns and inconsistencies.

What You’ll Do

• Watch recorded student conversations and compare them to their corresponding transcripts
• Identify and document transcription errors, including:
  • missing or dropped words
  • incorrect phrasing
  • speaker misattribution
  • moments where meaning is unclear or distorted
• Tag and categorize types of errors to help us understand patterns
• Help define what “good enough” transcript quality looks like for our use case

Qualifications

• Experience with transcription, captioning, or QA work
• Extremely detail-oriented and methodical
• Strong listening comprehension and ability to track conversational nuance
• Comfortable working independently on repetitive but important tasks
• Clear communicator—able to document findings in a structured way

Requirements

• Hours: 10–20 hours per week for ~4–8 weeks
• Fully remote
• Flexible schedule, but consistent progress expected

Ready to Apply?

Great, we’re excited to hear from you! Your application materials should include a cover letter that shares three reasons why you’re right for this job (and why it’s right for you) and your resume in one, combined PDF (there will only be one field for Resume in the application, and we are looking for a combined Cover Letter/Resume in that field).