[Hiring] Transactions Analyst @eXp World Holdings, Inc.

Role Description

This position coordinates the flow of documentation from the agent to the office, to the solicitors and other real estate companies involved in the contract. It requires maximum attention to detail and high organizational skills. This person must give high attention to the details of the contract and the flow of information. eXp Realty is an extremely fast-paced environment and candidates must be extremely organized and able to manage their time efficiently.

• Solely responsible for the accuracy of processing the deal files from the time the deal is entered to closing.
• Additionally processing listing contracts when necessary.
• Review Contracts and accompanying docs in Skyslope, perform data entry into BackOffice, calculate commissions accurately, verify MLS data.
• Process all types of transactions, including but not limited to: Residential, Commercial, Leases, Service/Fee Agreements, Referrals, Cancellations.
• Request further documentation from agents when necessary by marking the item as Required in Skyslope.
• Confirm that all required documentation is in Skyslope before closing.
• Follow-up with agents when paperwork is missing. Escalate to a managing broker when necessary.
• Generate Trade Records and provide a copy to the agent.
• Ensures Deposit info entered in BackOffice is accurate and that the clients' funds have been deposited into the trust account on time.
• Convey accurate instructions/invoices and accompanying paperwork to solicitors and outside brokerages in a timely manner.
• Report outstanding issues to the Provincial Transaction Team Lead.
• Follow all procedures as outlined by the Team Lead.
• Maintaining personal and central conveyance emails, responding to agents, staff and external inquiries in a timely and professional manner.
• Ensures files have final sign off by Provincial Administrator Broker, if applicable.
• Communicate with the payouts department to facilitate funds being sent to lawyers and commissions being releasable to agents and outside brokerages.
• Attends: Orientation/Training, FINTRAC training, Team Meetings, Provincial and National Meetings, and Monthly Training Sessions with the Transaction Team.

Qualifications

• Agile/Flexible attitude.
• Strong attention to detail required.
• Excellent customer service abilities: written and verbal communication must be superb.
• Excellent critical thinking and problem-solving skills.
• Team player - able to complete individual tasks as well as work on a team to accomplish a goal.
• Experience in the real estate industry strongly preferred.
• Excellent communication skills both written and verbal.
• Experience in coordinating events and group activities.
• Conflict resolution and active listening: ability to assess a customer's need or concerns and deliver solutions using critical and creative thinking.
• Proficient knowledge of G Suite required; Microsoft Office experience is a bonus.
• Remote Work experience required.
• Dedicated home-office/work space.
• Advanced Trello experience preferred.
• Aptitude for using online platforms and software to work remotely.
• High school diploma required or equivalent years of applicable experience.
• Must be Bilingual in English and French.
• 1+ years of experience in real estate transactions processing preferred.
• Computer experience essential.
• Basic knowledge of the OACIQ and Canadian Real Estate Transaction requirements & provincial processes.
• Knowledge of Google Docs & Sheets, and eZmax is an asset.
• Must be responsible, dependable and trustworthy.
• Task-oriented, organized, pays attention to details, follows systems, team-worker.
• Ability to build relationships with Brokers/Agents, Notaries, DA, Co-workers.
• Works well under time restraints and in a fast-paced environment.
• Remain adaptable and willing to help out where needed when the designated board is changed or the range expanded by the Team Lead or Transaction Manager.
• Able to carry upwards of 100+ transactions within the process.
• Able to process Listing Contracts and accompanying paperwork in addition to deals.
• The TA must have the ability to process deals quickly and efficiently.

Benefits

• Employer paid Medical coverage, as well as Dental & Vision benefits.
• Company supplied equipment; laptop, monitor, headset.
• RRSP with up to a 4% match.
• Fully remote environment.
• Amazing company culture.
• And more…