[Hiring] Traffic Agent @Livingston International

Role Description

The Traffic Agent is responsible for gathering international documentation and arranging domestic delivery to destination. This role reports to the Manager, Service Delivery (US) or Traffic Manager/Traffic Supervisor (Canada).

Key Duties & Responsibilities

• Prepare traffic files and instructions for delivery orders and ensure that the Bill of Lading is submitted when required.
• Coordinate with Client Import Analyst and external parties for missing documents, required information, and other customer requests needed to obtain the customs release.
• Confirm that Customs releases and steamship releases are obtained.
• Verify supplementary charges prior to payment of invoices.
• Maintain superior working relationship with clients, teams, co-workers, transport companies, and warehouses.
• Track/trace shipments to avoid potential storage/demurrage liabilities and ensure delivery has been completed.
• Process emails on live shipments and import files into systems for clearance.
• Complete delivery orders and arrange pick-up.
• Complete payment of freight/terminals by guarantee, check, or wire transfer as needed.

Qualifications

• Familiarity with credit policies, traffic and forwarding methods and procedures.
• Must be able to coordinate desired delivery arrangements for clients from transportation companies.
• Familiarity with customs release process.
• Computer and Internet skills required.
• MS Office experience.
• Must have knowledge of international transportation.
• Negotiation skills.
• Client service oriented.
• Strong oral and written communication.
• Telephone etiquette.
• Strong organization and problem-solving skills.
• Prioritization and time management.

Requirements

• 1 year of experience.
• Required: High School/GED or equivalent.

Benefits

• Competitive compensation.
• Comprehensive benefits.
• Transparent pay philosophy aligned with market data and job-related factors.
• Incentive opportunities.
• Professional development.

Company Description

At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trusted expertise, continuous learning opportunities, and long-term support.

Diversity, Equity, and Inclusion at Livingston: We are proud to be an inclusive employer and welcome applications from individuals of all backgrounds, experiences, and perspectives. Inclusiveness makes us stronger and better at what we do.

Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process.