[Hiring] Thai - English Translator @CoverGo

Role Description

Translate project documentation between Thai and English, including:

• Business requirements
• User stories
• Test cases
• User manuals
• Training materials
• Release notes

Work hand in hand with Business Analysts and Project Managers to ensure:

• Requirements gathered from Thai-speaking clients are accurately captured and understood by the wider delivery team

Join client meetings, workshops, and demos with Thai clients to:

• Provide live interpretation and note-taking

Support written communication with Thai clients, including:

• Emails
• Meeting minutes
• Follow-ups
• Clarification requests

• Review Thai-language content produced by the team for accuracy, tone, and consistency
• Localize product and platform content (labels, forms, notifications) for Thai users, ensuring consistent terminology
• Build and maintain a Thai–English glossary of insurance and technical terms for team reuse across projects
• Flag wording that may be unclear, culturally inappropriate, or open to misinterpretation for Thai audiences
• Assist with general project coordination and administrative support for Thai projects
• Any other task that may be assigned

Qualifications

• Fluent or native-level proficiency in both Thai and English, written and spoken
• Strong written communication skills, with attention to detail and accuracy
• Comfortable working with documentation and following a consistent structure and format
• Able to work independently in a fully remote setting and communicate proactively across time zones
• Good organizational and time management skills to prioritize work and meet deadlines
• Interest in insurance, technology, or insurtech is preferred
• Previous translation, interpretation, or localization experience is an added advantage
• Familiarity with tools such as Google Workspace, Jira, or Confluence is a plus
• Must be willing to work at least 4 hours per day, 5 days a week

Requirements

• This role is open to:
• Interns: Currently enrolled in, or a graduate of, a degree in Communication, Languages, Translation, English, Linguistics, or any relevant field
• Experienced Translators: With 1-3 years of experience related to Thai-English Translation
• We welcome applications from both students and experienced translators. Each application is assessed individually, and the engagement type and compensation are determined by the level of experience and skill the successful candidate brings to the role.

Benefits

• Remote Setup
• International Environment
• Professional Development Opportunities
• Company activities and events