[Hiring] Territory Manager WM Healthcare Services @Waste Management, Inc. (WM)

Role Description

Directs all aspects of a service area within an assigned vertical line of business "LOB." Most often the assigned area covers operating units spread nationally. The Territory Manager within Sustainability Services provides a comprehensive range of innovative and cost-effective environmental solutions to their assigned clients/operating units. The Territory Manager is responsible for the management of their operating units' profit and loss, budgeting, day-to-day operations, ISO programs and service execution; oversight and direct management of personnel, third-party sourcing, pricing and business development. The Territory Manager's primary objectives are to:

• Supervise and coordinate employee work and development activities within the respective sites.
• Develop bids and quotes for new projects.
• Implement identified projects.
• Accurately analyze and report financials.
• Collect customer payment and ensure customer satisfaction.

May be responsible for approximately $5 to $20 million in revenue with a stretch goal of anticipated, expected growth within the assigned operating units/client sites.

Qualifications

• Bachelor's Degree (accredited) in Environmental Sciences, Accounting, Business or related field, or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant work experience.
• 7 years of relevant work experience in project/business work within the environmental or industrial services industry (in addition to education requirement).
• RCRA and DOT regulatory compliance experience.
• OSHA 24-Hour HAZWOPER Certification.

Requirements

• Accountable for the development and maintenance of a safety conscious organization within all assigned customer sites.
• Oversees Project Manager’s development of a safe work environment that complies with all customer/site regulatory requirements related to health, safety and the environment.
• Responsible for the successful management of customer service issues and assisting in identifying potential contract/service enhancements through regular interaction with customers, operating team and vendors.
• Works with the Vertical Manager on the renegotiation of contracts, services and projects with existing clients and vendors.
• Prepares related quotes and proposals.
• May be responsible for preparing quotes and proposals related to the purchase of entities that extend the service options for Sustainability Services customers.
• Manages the financial and operating performance of assigned customer sites to ensure profitability and operational goals are achieved.
• Responsible for profit/loss, receivables, pricing, invoicing, budgeting and related accounting activities for customers and all related reporting.
• Analyzes current and projected financial position of assigned operating units.
• Responsible for the procedural development, implementation and employee adherence to environmental health and safety and ISO program activities and compliance.
• Accountable for the education and development of the Project Managers and operating team.
• Ensures personnel training has been completed and properly documented and all applicable WM policies, procedures and programs are implemented as required including any required certifications and training.
• Documents best practices and lessons learned and implements at customer locations.
• Directs the development and implementation of facility waste management plans.
• Identifies and implements minimization and recycling opportunities, develops waste collection programs and management of storage areas.
• Ensures the proper application of regulations in completing waste profiles to provide guidance on waste characterization and analysis.
• Manages the programs and people who work to reduce waste volumes, increase operational efficiencies, identifies optimal equipment usage and generates an overall cost savings for customers.
• Ensures the local management team at a customer site conducts routine safety meetings and regular safety/regulatory inspections.
• Participates in quarterly and annual business reviews with clients.
• Establishes relationships and oversees management team working closely with local WM Market Areas and Districts to ensure core services are properly maintained and excellent customer service.
• May occasionally be required to perform labor-intensive activities (e.g., drum collection and bulking).

Benefits

• Competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability.
• Stock Purchase Plan.
• Company match on 401K.
• Paid Vacation, Holidays, and Personal Days.