[Hiring] Teleradiology Applications Support Specialist @Radiology Associates of Ocala

Role Description

Reliance Management Services is seeking a dedicated and technically skilled Teleradiology Applications Support Specialist to provide critical support for external clinical applications, systems, and workflows. This role supports Radiologists and hospital staff across the United States, often in urgent patient care situations. This is a full-time, remote position requiring a reliable, high-speed internet connection. All required hardware equipment will be provided.

• Provide 24/7/365 technical support for multiple hospital and outpatient facilities
• Support Radiologists and hospital/ER staff with clinical systems and applications
• Troubleshoot issues related to PACS, RIS, dictation systems, and related workflows
• Escalate complex technical issues to the IT support team as appropriate
• Maintain strong working relationships with Radiologists and hospital staff
• Support facilities including Advent, HCA, Seven Rivers, Flagler Health, Halifax, and other outpatient locations
• Assist with project work related to hospital and teleradiology workflows
• Deliver high levels of customer service in time-sensitive, patient-care environments

Qualifications

• Knowledge of medical terminology
• Prior experience in a hospital or radiology setting (e.g., Radiologic Technologist, Medical Assistant, or similar clinical role)

Requirements

• Reliable, high-speed internet connection
• Ability to work remotely
• Willingness to work a rotating night swing schedule, including weekends
• Willingness to travel intermittently for project-related work

Company Description

• Equal Opportunity Employer: Reliance Management Services complies with all federal, state, and local anti-discrimination laws
• Drug-Free and Tobacco-Free Workplace
• E-Verify Participant: Employment eligibility verification is required