[Hiring] Telecom Reconciliation Analyst @TEOCO
Telecom Reconciliation Analyst @TEOCO
All Others
Salary unspecified
Remote Location
Employment Type full-time
Posted 2d ago

[Hiring] Telecom Reconciliation Analyst @TEOCO

2d ago - TEOCO is hiring a remote Telecom Reconciliation Analyst. 💸 Salary: unspecified 📍Location: USA timezones

Role Description

TEOCO’s Audit team is seeking a smart, self-motivated, and collaborative candidate. This is a great opportunity to gain or build upon experience in telecom consulting, developing a foundation of telecom knowledge and learning software tools.

Key Responsibilities

  • Dispute Management Support
    • Own the end-to-end resolution of billing discrepancies by electronically filing and tracking disputes through their entire lifecycle for assigned vendors.
    • Serve as a proactive liaison between external vendors and internal auditors, facilitating clear communication to expedite solutions.
    • Maintain comprehensive client and vendor reporting.
    • Conduct targeted research into complex billing issues to support management’s strategic goals.
    • Play an integral role in efforts to meet both client and internal metrics/goals.
  • Vendor Interaction
    • Develop and maintain an escalation list of contacts for assigned vendors.
    • Obtain or maintain portal IDs for vendors that require interaction through portals.
    • Understand the nuances associated with each vendor portal and how to navigate within them.
    • Run or provide support to management on vendor calls.
    • Proactively work to understand major dispute issues associated with assigned vendors.
    • Execute BOTs that automate processes and support further automation as opportunities arise.

Technical Skills

  • Demonstrate the ability to create basic SQL queries in one or more available querying tools.
  • Leverage third-party tools such as Microsoft Excel and the Microsoft Office suite to provide reporting and complete analysis.
  • Demonstrate solid understanding of internal dispute management tool.

Required Skills & Competencies

  • Strong analytical and problem-solving skills.
  • Good verbal and written communication skills.
  • Strong knowledge of Microsoft Excel.
  • Basic understanding of SQL queries.
  • Ability to collaborate effectively with internal and external stakeholders.
  • Strong attention to detail and organizational skills.
  • Ability to manage multiple tasks and meet deadlines.
  • Self-motivated with a proactive approach to work.

Preferred Skills / Tools Knowledge

  • Proficiency in Microsoft Excel, including formulas, pivot tables, and reporting.
  • Basic knowledge of SQL and querying tools.
  • Understanding of dispute management tools and processes.
  • Exposure to telecom billing or telecom consulting is preferred.
  • Experience working with vendor portals and BOT execution is an advantage.
  • Candidate must mirror the hours of US operations, with limited exceptions.
Before You Apply
remote Be aware of the location restriction for this remote position: USA timezones
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Telecom Reconciliation Analyst @TEOCO
All Others
Salary unspecified
Remote Location
Employment Type full-time
Posted 2d ago
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remote Be aware of the location restriction for this remote position: USA timezones
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply
Applied
Sent Follow-Up
Interview Scheduled
Interview Completed
Offer Accepted
Offer Declined
Application Denied
Unlock 165,000+ Remote Jobs